Ogni recensione è intelligence. Non solo feedback.
Vanio AI analizza ogni recensione, risponde automaticamente agli ospiti, recensisce automaticamente gli ospiti come host ed estrae insight operativi — su ogni piattaforma.
Reviews
12 newAbsolutely stunning property! Check-in was seamless and the guide was super helpful. Will definitely come back.
Great location and clean apartment. Minor issue with the shower temperature but host resolved it quickly.
Best vacation rental experience we have ever had. The Vanio AI concierge knew everything about the local area.
Vanio AI legge tra le righe
Ogni recensione viene analizzata per sentiment, problemi e insight azionabili — automaticamente.
James Rodriguez
"Beautiful apartment but the shower pressure was low and the WiFi kept dropping. Great location though!"
Vanio AI Analysis
Action Items
- Check water pressure in unit — plumbing issue
- WiFi connectivity — router may need replacement
Tasks Created
Issue Extraction
Vanio AI identifies specific complaints and categorises them by type.
Sentiment Scoring
Each review gets a nuanced sentiment score, not just positive/negative.
Business Impact
Rates how much each issue could affect future bookings and revenue.
Task Dispatch
Issues become tasks — dispatched to your internal team or via the Operations Hub marketplace.
Rispondi a ogni recensione. Automaticamente.
Vanio AI redige risposte personalizzate e le pubblica sulla piattaforma — così nessuna recensione rimane senza risposta.
Sarah L.
"Absolutely loved the place! The view from the balcony was stunning and the kitchen had everything we needed. Will definitely come back."
Vanio AI Reply
"Thank you so much, Sarah! We're thrilled you enjoyed the balcony view — it's our favourite spot too. We'd love to welcome you back anytime!"
Template-based
Set the tone, length, and style. AI follows your brand voice.
Conditional triggers
Auto-reply to 4-5 star reviews. Escalate anything lower.
Personalised
References specific things the guest mentioned — never generic.
Posted via API
Responses go directly to Airbnb and Booking.com. No copy-paste.
Bad review? Vanio AI escalates to you instead of auto-replying — so you always have the final say on sensitive responses.
Non perdere mai la recensione di un ospite
Vanio AI auto-genera e invia recensioni host per ogni ospite — così rimani attivo e costruisci credibilità sulla piattaforma.
Review of James Rodriguez
Mountain Lodge, Jun 12-15
"James was a wonderful guest. He left the apartment spotless, communicated clearly, and followed all house rules. We'd welcome him back anytime."
Configurable Template
Set your review tone and style. AI writes reviews that sound like you.
Auto Submission
Reviews are submitted automatically within your configured window.
Category Ratings
Cleanliness, communication, house rules — all scored automatically.
Private Feedback
Vanio AI includes private notes for problem guests without public shaming.
Distribuzione valutazioni
Traccia le tue valutazioni su tutte le piattaforme in una vista unica. Identifica trend e misura l'impatto dei miglioramenti del servizio.
4.8
Based on 247 reviews
Richieste recensioni smart
Vanio checks the guest's portal rating first — only happy guests get asked for a public review.
Guest submits portal rating
Post-checkout survey via Guest Portal
Rating ≥ 4 stars
Send review request via SMS with direct link
Rating < 4 stars
Internal flag — no review request sent
Trasforma reclami in recensioni 5 stelle
Vanio AI rileva sentiment negativo durante il soggiorno così puoi risolvere problemi prima del check-out — trasformando potenziali recensioni negative in ottime.
Guest complains
"The AC isn't working, it's very hot"
AI flags issue
High-risk sentiment detected
Host resolves
Maintenance dispatched in 20 min
Guest happy
"Thanks for the quick fix!"
5-star review
"Issues handled perfectly"
Il feedback ospiti fluisce al tuo team
Quando una recensione menziona pulizia, manutenzione o servizio — Vanio AI estrae il punteggio e crea una valutazione performance per il fornitore responsabile.
Airbnb Review
"...the bathroom wasn't properly cleaned and there were hairs in the shower drain."
Vanio AI extracts: Cleanliness 2/5
Assigned to: Maria (cleaner) — Mountain Lodge, Jun 12
Provider Performance Review Created
Maria's average cleanliness score updated. Visible in Operations Hub.
Guest Portal — Check-in Rating
Guest rates check-in experience 2/5 — reports cleanliness issues with the bathroom
Vanio AI dispatches Maria (cleaner)
Task created: "Re-clean bathroom — City Apartment" → assigned to Maria, priority: urgent
Issue resolved — guest updates rating to 5/5
Portal overall rating changed. Vanio AI sends a smart review request via SMS.
Airbnb Review
"Had a small issue at check-in but the team fixed it within the hour. Amazing service — would definitely book again!"
Abbastanza smart da sapere quando NON chiedere
Vanio AI legge la cronologia conversazioni. Se un soggiorno è andato male, salta la richiesta di recensione — proteggendo le tue valutazioni.
Review request sent
"Thanks for the early check-in info!"
"Loving the place, any restaurant tips?"
"Thank you for a wonderful stay!"
Review request suppressed
"The AC isn't working, it's 35 degrees."
"Still no fix. This is unacceptable."
"I want a partial refund."
Le recensioni appaiono ovunque contano
Nuove recensioni appaiono nel tuo dashboard, sul tuo telefono e sul tuo sito di prenotazione — automaticamente.
Dashboard Timeline
Every new review appears in the reservation timeline with Vanio AI analysis and suggested response.
Push Notifications
Get notified instantly when a new review is posted. Tap to read the Vanio AI analysis.
Website Display
Best reviews automatically appear on your direct booking website to build trust.
Tutte le piattaforme, una timeline
Non più controlli di dashboard multiple. Ogni recensione confluisce in un feed unico.
Review Lifecycle
Trasforma ogni recensione in azione
Analisi Vanio AI, auto-risposte, recensioni host e insight operativi. La tua reputazione gestita end-to-end.
Funzionalità che lavorano insieme
Poiché tutto funziona in un unico sistema, queste funzionalità condividono il contesto e si amplificano a vicenda.