FOR MAINTENANCE COMPANIES
Work orders automated. Access codes included. Payment on completion.
Plumbing, HVAC, electrical, handyman — one dashboard for every host client you serve. Work orders with property access built in. Your techs work via text message. Get paid when the job is done.
THE PROBLEM
Every job starts with chaos
Work orders arrive on 5 different channels. Access codes require a phone call. Invoicing is a spreadsheet nightmare. You're the backbone of vacation rentals — and the least supported.
Channels for Work Orders
Work orders come via text, email, phone calls, WhatsApp, and sometimes a sticky note on the door. Nothing is tracked, nothing is documented, nothing is prioritized.
Access Without Calling the Host
Every job starts with "can you send me the code?" — then waiting. Sometimes the host is on a plane. Sometimes they send the wrong code. Sometimes you drive 30 minutes and can’t get in.
Per-Property Cost Tracking
You know you did the work. But which property? Which host? What parts did you use? Invoicing is manual, payments are slow, and tracking profitability per client is impossible.
AUTOMATED WORK ORDERS
Issue reported. Work order created. Tech dispatched.
When a host reports a maintenance issue — or AI detects one via IoT sensors — a work order is created automatically with priority, property details, access code, and photos of the issue.
Issue reported or detected
Host reports a maintenance issue, guest flags a problem, or AI detects an anomaly (HVAC offline, water leak sensor). Work order auto-created with priority, photos, and property details.
Best tech matched
AI considers proximity, skill set (plumbing, electrical, HVAC, general), availability, and workload. Primary tech gets first offer.
SMS dispatched with access code
Tech gets a text: "Work order: Leaking faucet at Beach House #12. Access code: 847291. Reply 1 to accept." No app needed.
Completed, documented, paid
Before/after photos, parts used, time tracked. On completion: report generated, payment triggered, host notified. Audit trail for recurring issues.
AI detects issues before hosts do
HVAC goes offline at 2 AM? Water leak sensor trips? Thermostat stops reporting? Vanio AI detects the anomaly, creates a work order with the relevant IoT data, and dispatches your on-call tech — before the host or guest even notices.
SMS DISPATCH
Your techs work by text. No app. No training.
Work orders dispatched via SMS. Techs reply "1" to accept. Get the access code instantly. Send completion photos via MMS. Text "done" with a note about parts used. AI understands natural language in any language.
- No app install — works on any phone with SMS
- Reply "1" to accept, text "done" to complete
- Access code included in the dispatch message
- Photos via MMS auto-attach to the work order
- Parts and materials logged from free-text replies
- Escalation cascade: if first tech declines, next one gets the offer
Vanio Operations
SMS · Today
Work order: Leaking kitchen faucet — Beach House #12. Priority: High. Access code: 847291. Reply 1 to accept, 2 to decline.
1
Accepted. Address: 456 Beach Rd, Unit 12. Access code: 847291. Issue: Kitchen faucet dripping, photos attached. Reply DONE when finished.
done. replaced cartridge, faucet fixed. used moen 1225 cartridge
Work order completed. Photos received. Parts logged: Moen 1225 cartridge. $145 added to your earnings. Host notified.
Access Code
847291
Valid: 9:00 AM — 5:00 PM today
PROPERTY ACCESS
Access codes included. No calling hosts for keys.
Smart lock integration means access codes are automatically included in every work order. Time-limited codes that work only during the scheduled window. No lockboxes, no key handoffs, no waiting for hosts to text back.
- Access codes auto-generated for the work order window
- Time-limited — expires when the job window closes
- Works with Yale, Schlage, August, Igloohome, and more
- Code included in the SMS dispatch — no extra steps
- Audit trail: who accessed, when, how long they were inside
DOCUMENTATION & REPORTING
Every job documented. Every part tracked. Every issue audited.
Before/after photos, time tracking, parts used, cost documentation. Professional reports for hosts. Full audit trail for recurring issues across properties.
Before/After Photos
Techs send photos via MMS before starting and after completion. Visual proof of the issue and the fix, attached to the work order automatically.
Parts & Materials Tracking
Log parts used, quantities, and costs. "Moen 1225 cartridge, $24.99" — tracked per work order, per property, per host for accurate billing.
Time Tracking
Automatic time tracking from accept to completion. Know exactly how long each job takes. Identify properties that consistently need more time.
Recurring Issue Detection
Same faucet leaking for the third time? The system flags recurring issues at the same property. Recommend replacement instead of another repair.
Professional Host Reports
Auto-generated reports for hosts: what broke, what was fixed, parts used, cost, time spent. Shareable via link — no login needed.
Audit Trail
Full history of every work order at every property. When a host asks "how many times have we fixed the AC?" — you have the answer instantly.
MULTI-HOST DASHBOARD
Every host. Every work order. One screen.
Work orders from all your host clients flow into a single dashboard. Filter by urgency, property, host, skill type, or status. Track response times and completion rates across your entire operation.
ProFix Maintenance Co.
Today's Work Orders
4
Orders
2
Techs
1.2h
Avg Response
Beach House #12
Plumbing · Beach Rentals Co.
Mountain Cabin
HVAC · PropStay Mgmt
Oceanview Villa, 4B
Electrical · Sarah M.
Sunset Loft
Handyman · Sarah M.
INSTANT PAYMENTS
Job done. Payment sent. No invoicing.
Hosts fund a balance. When your tech completes a work order, payment transfers to your account instantly. No chasing invoices. No net-30 terms. Parts costs documented and billed automatically.
- Payments arrive within minutes of work order completion
- Labor + parts billed separately with full cost breakdown
- Earnings dashboard: per-host, per-property, per-tech breakdowns
- Recurring maintenance contracts with automatic billing
- Multi-currency: USD, EUR, GBP, AUD, CAD
Today
$580
+4 orders
This Week
$3,890
+18 orders
This Month
$14,220
+72 orders
Recent Payments
Plumbing — Beach House #12
10:45 AM · Parts: $24.99
HVAC Repair — Mountain Cabin
8:30 AM · Parts: $89.00
Electrical — Oceanview 4B
Yesterday · Parts: $0
TASK MARKETPLACE
Find new host clients. Grow your business.
Vacation rental hosts post maintenance needs to the marketplace. You get auto-matched by proximity, skills, and availability. Accept jobs from new hosts without cold calls or marketing. Build your client base through quality work.
- Auto-matched to hosts by location, skill set, and availability
- Build a verified portfolio with documented work history
- Hosts see your completion rate, response time, and ratings
- Convert one-off jobs into recurring maintenance contracts
- No marketing needed — your track record does the selling
WHY VANIO
Stop managing maintenance on sticky notes
Most tools treat maintenance providers as an afterthought — an invited contact in someone else's system. Vanio gives you first-class operations.
Managing Maintenance Without Vanio
- Work orders via text, email, phone — nothing centralized
- Call the host every time you need an access code
- No documentation — your word against theirs
- Manual invoicing, slow payments, no cost tracking
- No way to track recurring issues across properties
- Techs need to download 3 different apps per host
With Vanio
- All work orders from all hosts in one dashboard
- Access codes auto-included — no calls, no waiting
- Before/after photos, parts tracking, full audit trail
- Instant payment on completion — no invoicing
- Recurring issue detection with replacement recommendations
- Techs work via SMS — zero app installs
Professional maintenance operations. No spreadsheets required.
One dashboard. SMS-based tech dispatch. Access codes built in. Instant payments. Start seeing all your work orders in one place today.