Security

Know your guests before they arrive.

Vanio AI verifies guest identity, collects damage deposits, enforces house rules agreements, and screens for risk — all automatically through your branded guest portal.

No manual follow-ups. No chasing guests for documents. Vanio AI handles the entire verification flow and escalates only when something doesn't check out.

85%Complete verification rate
60%Fewer incidents
$0Out-of-pocket for damage
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Verification Flow

From booking to verified guest — fully automated

Vanio AI orchestrates the entire verification pipeline. Every step is tracked, every status visible in your dashboard.

01

Booking Confirmed

Guest books on any channel — Airbnb, Booking.com, your direct website, or manually added.

02

Portal Invite Sent

Vanio AI automatically sends a guest portal link with verification steps tailored to your rules.

03

Guest Verifies

ID upload, house rules agreement, damage deposit — all completed through the branded portal.

04

Ready to Check In

Verification complete — lock codes generated, check-in instructions sent, you're covered.

Risk-Based Workflows

Automated risk detection — before problems happen

Vanio AI evaluates every booking against your risk rules and automatically adjusts verification requirements. Higher risk bookings get additional steps — no manual triage needed.

medium risk

Same-day booking

Require ID verification before sending check-in instructions

medium risk

Local guest (within 50km)

Request reason for stay + additional deposit

high risk

Large group (6+ guests)

Require signed party policy + higher security deposit

high risk

Missing verification at 24h

Auto-escalate to host + hold check-in codes

low risk

First-time guest (no reviews)

Send additional screening questions via portal

medium risk

High-value property

Always require full verification regardless of channel

All risk rules are fully customizable. Define your own triggers, severity levels, and automated responses — Vanio AI enforces them consistently across every booking.

Damage Protection

Stripe-powered deposits. Zero hassle.

Security deposits are collected automatically at booking through your Stripe Connect account. Configurable per property, fully transparent to guests, and auto-refunded after checkout if no damage is reported.

Collected at booking
Deposit charged automatically when the guest completes the portal — no awkward conversations
Configurable per property
Set different deposit amounts for different properties based on value, risk, or guest type
Auto-refund after checkout
If no damage is reported within your review window, the deposit is refunded automatically
Claim with evidence
Report damage with photos — the deposit covers your costs, no chasing guests after they leave
Security Deposit
Oceanview Villa
Deposit amount
$500.00
Collected
Mar 15, 2026
Review window
48h after checkout
Auto-refund
Mar 22, 2026
No damage reported — auto-refund scheduled

Full Visibility

Every verification status at a glance

See which guests have completed verification, who's pending, and where Vanio AI has flagged a risk — all from your dashboard.

app.vanio.ai
Today
Eversholt
SM
Sarah Mitchell
Confirmed
Mar 12 – 15
$1,240
HM8X42KN: Eversholt
Guest asking about early check-in (standard: 4 PM)
VVanio AI
medium
2m
Bond 14
JK
James Kim
Confirmed
Mar 14 – 18
$2,100
BK93LP21: Bond 14
Payment confirmed — $2,100 via Stripe
VVanio AI
low
15m
Fulham Broadway
EL
Emma Laurent
Checked In
Mar 10 – 13
$680
AB7YM5RQ: Fulham Broadway
Guest requesting late checkout at 2 PM
VVanio AI
medium
1h
Brunswick
CR
Carlos Rivera
Completed
Mar 8 – 12
$1,890
VR62WT8N: Brunswick
Checkout completed — cleaning task auto-created
MR
Mike
low
3h
Vanio AI

Protect your properties automatically

Guest verification, damage deposits, risk screening — all handled by Vanio AI before your guest ever arrives. Zero manual work, zero out-of-pocket costs.

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