Operations Hub

Your entire operation. One system.

Cleaning, maintenance, inspections, marketplace, invoicing, time tracking — from checkout trigger to provider payment. No spreadsheets, no WhatsApp groups.

8
workforce roles
3-tier
dispatch
Auto
payouts
Task Board
A
M
J
S
4 online
To Do2
Clean Unit 4BUrgent

Checkout today 11am

cleaningSeaside Villa
A
Replace bathroom faucet

Unit 2A — guest reported leak

maintenanceHarbor View
M
In Progress2
Pool maintenance

Weekly chemical balance

maintenanceMountain Lodge
J
Restock supplies

Towels + toiletries

purchaseCity Loft
A
Completed2
Deep clean Unit 1A

Done — 2h 15m

cleaningSeaside Villa
S
Fix AC thermostatUrgent

Done — replaced unit

maintenancePenthouse Suite
M
Auto-Dispatch

From checkout to clean — zero manual steps

Every reservation event can trigger tasks automatically. 5-hour daily workload cap per provider. Spatial matching finds the nearest available person.

Checkout event

Guest checks out at 11:00 AM

Task created

Auto-generated with room-by-room checklist

Nearest provider matched

Ana — 1.2 km away, available now

Notification sent

SMS + push notification delivered

Invoice generated

Auto-created from task rate x time

Vanio AI

Vanio AI syncs schedule changes with your team

Guest requests early check-in? Vanio AI checks the cleaning schedule, contacts the cleaner, adjusts the task timing, and confirms with the guest — all automatically. Late checkout? Same thing in reverse. Because AI, operations, and locks are one system, schedule changes cascade instantly.

See how Vanio AI coordinates your team
Smart Checklists

Room-by-room. Photo-verified.

3-bedroom property? 3 bedroom checklist sections. Has a pool? Pool cleaning items included. Photo requirements per item for quality verification.

Room-based auto-generation from property layout
Photo and video proof required per item
AI quality verification of submitted photos
Template library with per-property customization
Completion progress visible to managers in real-time
Checklist — Seaside Villa (3BR + Pool)
Bedroom 1
Strip and remake bed📸
Dust surfaces and vacuum
Bedroom 2
Strip and remake bed📸
Dust surfaces and vacuum
Bedroom 3
Strip and remake bed📸
Dust surfaces and vacuum
Pool Area
Check chemical levels📸
Skim debris and clean filter
Marketplace Bids — Clean Unit 4B
C
CleanPro Services
4.9(127)·2h
€45
Best Match
S
SparkleHome
4.7(84)·1.5h
€52
A
Ana Cleaning Co.
4.8(203)·2h
€48
Service Marketplace

Hire contractors. We handle the rest.

Need a cleaner, plumber, or handyman? Post the job to the marketplace. Vetted contractors in your area bid on it. Vanio manages the entire process — from hiring to scheduling to payment. You pick the best fit, we handle the paperwork.

📋
PostDescribe the job
🏷️
BidContractors compete
🤝
HirePick the best fit
⏱️
TrackMonitor progress
💳
PayAuto-invoiced

Visibility Tiers

Primary providers see tasks first (2h window)
Backup providers join after 2h (24h window)
Full marketplace opens after 24h
Provider Network

Don't have a cleaner? Find one.

Post to the marketplace. Vetted providers in your area see it, bid on it, and get to work. Spatial matching finds the closest available pro.

M
Maria Santos
4.9(142 reviews)
CertifiedCleanerInspector
Distance2.1 km
Rate€18/hr
Response98%
J
James Chen
4.8(89 reviews)
Licensed PlumberMaintenance
Distance3.5 km
Rate€22/hr
Response94%
E
Elena Rossi
4.7(215 reviews)
Top RatedCleanerConcierge
Distance1.8 km
Rate€16/hr
Response99%
PostGIS spatial matching
Provider profiles
Ratings and reviews
Service area radius
Working hours
Access & Time Tracking

Access controlled. Time tracked. Automatically.

Contractors get unique access codes generated automatically for their assignment. When they use the code, the timer starts. When they lock up and leave, the session ends. Every entry and exit is logged.

Compare estimated vs actual duration. Cross-device sync keeps everything in order. Break types, pause states, and overruns — all captured.

Auto-generated access codesUnique per assignment, expire on completion
Timer linked to lockDoor unlock starts the clock, door lock ends it
Full audit trailEvery entry, exit, break, and overrun logged
Cross-device syncStart on phone, finish on tablet
Learn more about smart locks & IoT
Access & Time — Clean Unit 4BCompleted
Access code generated: 847291
09:10
Door unlocked (code 847291)
09:15
Timer started
09:15
In Progress1h 15m
09:15 — 10:30
Break12 min
10:30 — 10:42
Resumed48 min
10:42 — 11:30
Door locked
11:30
Session complete: 2h 15m
11:30
Total active time2h 03m
Estimated2h 30m
Issue Reporting

Problems surfaced before guests arrive

Cleaners report damage, missing supplies, or access problems — with photos, voice notes, and videos. Blocking issues prevent task completion until resolved.

When damage is found, Vanio helps you recover costs — deduct from the guest's security deposit or open a claim directly on Airbnb. All evidence (photos, videos, timestamps) is attached automatically.

DamageBroken appliances, stains, structural issues
Missing SuppliesTowels, toiletries, kitchen essentials
Access ProblemLock issues, key missing, gate broken
Excessive CleaningRequires deep clean beyond standard scope

Available from task detail AND during the time tracking flow.

Issue ReportHigh Severity
Photo of broken dishwasher door
Dishwasher door hinge broken
Damage

Door won't close properly. Needs hinge replacement. Discovered during turnover clean.

Blocking — task cannot be completed until resolved
Seaside Villa — Unit 4B · Kitchen+€15 bid adjustment
AI Visual Inspection

Vanio AI spots problems in photos and videos

Coming Soon

Upload cleaning photos and videos. Vanio AI analyzes them for missed spots, damage, or items out of place — before the next guest checks in.

Learn more about Vanio AI
AI Analysis — Living Room3 issues found
Stain detected
Missing towel
Damage: wall scratch
AI Confidence: 94%
Quality Control

Inspect. Score. Improve.

Multi-category inspection reviews with photo evidence. Five scoring categories with confidence scores. AI verification of submitted photos.

Inspection Review — Unit 4B
Thoroughness92%
Attention to Detail85%
Time Efficiency78%
Supply Management95%
Communication88%
Photo Evidence
Kitchen
Bathroom
Living Room
Inspector Notes

Overall excellent clean. Minor dust on bedroom 2 ceiling fan. Guest-ready.

Invoice #INV-2026-0342Paid
Turnover clean — Seaside Villa
2h @ €18/hr
€36.00
Turnover clean — Harbor View
1.5h @ €18/hr
€27.00
Deep clean — Mountain Lodge
3h @ €18/hr
€54.00
Subtotal€117.00
Platform fee (10%)-€11.70
Provider payout€105.30
Payments

From task to invoice to bank account

Per-job or periodic invoicing. Contractors get paid directly to their bank account. 10% platform fee. Auto-generated with your branding.

Per-job, bi-weekly, or monthly cadences
Direct bank payouts — contractors get paid automatically
4 invoice templates (minimal / professional / detailed / branded)
Auto-send on task completion
Scheduled payments & refund tracking
Expense Management

Every task expense rolls up to your P&L

Task #1042 — Clean Unit 4BApproved
Cleaning service€45.00
Cleaning supplies€12.00
Key replacement📎 Receipt
€25.00
Total€82.00
Approval Workflow
Pending
2
Approved
3
Paid
Auto-linked to Seaside Villa P&L → March 2026
Expense Categories
MaintenanceSuppliesCleaningDamage RepairUtilitiesEquipmentLabor
Workforce

Eight roles. One system.

Each role has tailored views, permissions, checklists, and assignment rules. Vanio AI operates as the ninth member — dispatching, escalating, and verifying.

Cleaner

Turnovers, deep cleans, laundry

Maintenance

Repairs, preventive maintenance, emergencies

Inspector

Quality control, photo verification, ratings

Roamer

Multi-property portable services

Concierge

Guest communication, local recommendations

Team Lead

Assign, oversee, escalate across teams

Supervisor

Full oversight, approvals, quality standards

Vanio AI

Vanio AI

Auto-dispatch, escalation, quality analysis

Mobile-First

Your team works from their phones

Cleaners and maintenance staff get push notifications, view task details, check off items, and upload verification photos — all from their phone.

9:41
●●●🔋
🧹
Vanionow
New Task: Clean Unit 4B
Checkout in 2 hours
Clean Unit 4BUrgent
Seaside Villa · Checkout clean
PropertySeaside Villa — Unit 4B
Assigned
A
Ana
Checklist
Strip beds and replace linens
Clean bathroom and restock toiletries
Vacuum all rooms and mop floors
Upload verification photos

Stop chasing cleaners in WhatsApp groups

Tasks that create, assign, and track themselves — from checkout to invoice.

Works great with

Features that work together

Because everything runs in one system, these features share context and amplify each other.