FOR PROPERTY MANAGERS (10-50 LISTINGS)
Scale your portfolio without scaling your team
One system for every property, every channel, every owner. AI handles guest communication, staff dispatch, and owner reporting — so you grow your portfolio without growing your headcount.
THE PROBLEM
More properties = more chaos
You built a successful portfolio. Now you're buried in operational complexity that scales linearly with every new listing. Something has to give — and it shouldn't be your margins.
More Messages Per Property
Every new listing adds guest messages across Airbnb, Booking.com, email, and WhatsApp. Your inbox is drowning and response times are slipping.
Margin Left After Hiring
You need more people to handle more properties, but every hire eats into your margins. Scaling the team at the same rate as the portfolio is unsustainable.
Weekly Owner Reporting
Owners want monthly statements, revenue breakdowns, and occupancy reports. You build them manually in spreadsheets. Four hours every week, minimum.
OPERATIONS HUB
Your command center for every property
Morning briefings, schedule board, task pipeline, staff performance — everything in one dashboard. No more switching between 5 tabs and 3 spreadsheets to understand what's happening today.
Coastal Property Management
Today's Overview
32
Properties
8
Arrivals
5
Departures
96%
Occ. Rate
Seaside Villa, Unit 3
Arrival · Airbnb · M. Johnson
Mountain Chalet
Guest Inquiry · Booking.com · A. Weber
Downtown Loft #8
Turnover · Direct · L. Santos
Lakefront Cabin
Collection · VRBO · K. Patel
Penthouse Suite
Checkout · Airbnb · R. Kim
AI GUEST COMMUNICATION
90%+ messages handled. Zero staff time.
Vanio AI responds to guests across Airbnb, Booking.com, email, and WhatsApp — simultaneously, in any language. It knows your properties, your rules, your check-in procedures. It escalates to you only when it should.
- Multi-channel: Airbnb, Booking.com, email, WhatsApp, SMS
- Multi-language: auto-detects and responds in the guest’s language
- Property-aware: check-in times, parking, WiFi, house rules
- Smart escalation: damage, complaints, payment disputes go to you
- Cross-system: checks cleaning status, calendar, IoT devices
- Upsells: early check-in, late checkout, extras — automatically
Vanio AI · Guest Messages
Across all channels · Live
via Airbnb
Hi, we land at 1pm tomorrow. Is early check-in possible?
Checking cleaning schedule and calendar for Seaside Villa...
The unit is empty tonight and the cleaner confirmed she can start at 9am. Early check-in at 1pm is available. I’ve offered it to the guest with a $25 upsell.
via Booking.com
Wo ist der Parkplatz? Wir kommen mit dem Auto.
Detected German. Responding with parking instructions from the property knowledge base in German.
AI that operates across your entire stack
Guest asks for early check-in? Vanio AI checks the calendar for empty nights, queries the cleaning schedule, messages the cleaner to confirm availability, then approves the guest and offers an upsell — all without a human touching it. This only works because messaging, operations, and IoT are one system.
STAFF & VENDOR MANAGEMENT
Dispatch. Track. Pay.
Tasks auto-dispatch to your team via SMS. Vendors bid on marketplace listings. Performance tracked. Payments automated. Your team scales without you becoming a bottleneck.
Task Auto-Dispatch
Cleaning tasks auto-created from checkout events. Maintenance tickets dispatched based on skill and proximity. Zero manual assignment.
SMS Workflows
Staff accept tasks, report completion, and send photos via text message. No apps, no logins, any language.
Vendor Marketplace
Post tasks to a marketplace of vetted service providers. Plumbers, electricians, deep cleaners — bid and assign in minutes.
Performance Analytics
Track completion times, quality scores, guest ratings per staff member. Know who your top performers are.
Payroll Export
Hours tracked automatically. Export to your payroll system or pay directly through Vanio with per-task or hourly rates.
Multi-Property Skills
Tag staff with skills and certifications. Tasks auto-route to qualified team members based on property requirements.
OWNER MANAGEMENT
Keep owners happy without the manual work
Automated monthly statements, revenue splits calculated on every booking, and a self-service owner portal. Your owners get transparency. You get four hours back every week.
Automated Statements
Monthly owner statements generated and sent automatically. Revenue, expenses, occupancy, and net payout — no manual work.
Revenue Splits
Define commission structures per owner. Fixed fee, percentage, or tiered. Calculated automatically on every booking.
Owner Portal
Owners log in to see their property performance, upcoming reservations, maintenance history, and financial reports.
Portfolio Analytics
Aggregate performance across all properties. Occupancy rates, ADR, RevPAR, channel mix — at portfolio and property level.
Owner retention is your growth engine
Property managers who provide transparent, automated reporting retain owners 3x longer. Every owner you keep is one you don't have to replace. Vanio generates statements, tracks revenue splits, and gives owners their own portal — automatically.
CHANNEL MANAGEMENT & DIRECT BOOKINGS
Every channel. One calendar. Direct bookings too.
Sync availability and rates across Airbnb, Booking.com, VRBO, and your own branded booking website. At 30+ properties, saving even 5% in OTA commissions through direct bookings is significant revenue.
Multi-Platform Sync
Rates, availability, and content synced across Airbnb, Booking.com, VRBO, and more. Update once, publish everywhere. No double bookings.
Branded Booking Website
Your own direct booking site with your brand, your domain, your SEO. Guests book directly — you save the 15-20% OTA commission. Built-in search, map view, and secure checkout.
Commission Savings at Scale
At 30 properties with $150/night average, shifting just 20% of bookings direct saves $50K+ annually in OTA commissions. That's margin, not revenue.
WORKFLOWS & AUTOMATIONS
Define once. Applies everywhere.
Build custom trigger-action workflows that run across your entire portfolio. Guest checks out? Cleaning task created, lock code rotated, owner notified. No manual steps.
Guest checks out
Detected via calendar sync or PMS webhook
Create cleaning task
Auto-assigned to primary cleaner, dispatched via SMS
Rotate access code
Smart lock code deactivated, new code generated for next guest
Notify owner
Checkout summary sent to owner with stay revenue and review score
Send review request
Automated message to guest asking for a review, timed for 2h post-checkout
AI Skills: custom rules for your AI
Beyond workflows, define AI Skills — natural language rules that tell Vanio AI how to handle specific situations. "If a guest asks about pets, check the property pet policy and respond accordingly." "If an owner asks about revenue, pull the latest statement." Your business logic, encoded once.
WHY VANIO
Replace your tool stack, not your team
Most property managers run 5+ disconnected tools. That means 5 logins, 5 data silos, and zero cross-system intelligence. Vanio is one system — and AI can only operate across your stack when it's actually one stack.
Traditional PM Stack (5+ Tools)
- PMS for reservations
- Channel manager for distribution
- Messaging tool for guest comms
- Task app for cleaning coordination
- Spreadsheets for owner reporting
- Accounting software for payments
Vanio (One System)
- Reservations, channels, messaging — one system
- AI handles 90%+ guest communication
- Tasks auto-dispatched via SMS
- Owner statements generated automatically
- Payments collected and split automatically
- Everything connected — AI operates across the stack
One system. Every property. Zero gaps.
Stop stitching together tools that were never designed to work together. Manage your entire portfolio from one dashboard — with AI that actually understands the full picture.