YourAI
PropertyManager
One system for everything. That's how AI stops being a chatbot and starts being a manager.
Official API Partner
Official API Partner
Official API PartnerNative API connections with full two-way sync — reservations, calendar, messages, reviews, and pricing.
A flywheel, not a setup
Connect once, then watch it compound. Every guest interaction makes Vanio smarter. Every correction sharpens it. The longer you use it, the less you need to touch it.
Import everything in minutes
Built with real operators
Not built in a vacuum — built alongside our partners.
Vanio AI was shaped by managing real properties, real guests, and real problems. Every feature exists because an operator needed it.
280+ properties · Canada
We were stitching together five different tools and still dropping the ball. With Vanio, everything lives in one system — guest comms, operations, payments, direct bookings. More gets done, more reliably, with way less headaches. And the direct booking revenue and brand we're building on top? That's the part that really changes the business.
— Ryland Nelson, Founder & CEO at StayIn
Read the full story →We work closely with a small number of partners during early access.
The platform
Everything you need.
Reservations, calendar, tasks, payments, guest portal, analytics — all in one place. Built to work together, powered by AI.
Vanio AI
Vanio AI
Vanio AI
Vanio AI as a team member
Not another chatbot.
A property manager.
Vanio AI works alongside your team — handling messages, taking actions, and learning from every thumbs up, thumbs down, and edit you give it.
Shadow Mode
Watch before you trust
Vanio AI sees everything and shows what it would do — but doesn't act. You review proposed responses and actions, approve or reject, and watch it learn.
Broken chair leg in the living room at Oceanview Villa. Guest checked out this morning. Sending photo.
Live Mode
Full autonomous operation
Vanio AI acts autonomously — reasons through each situation, takes action, and logs everything. You see its thinking and can intervene anytime.
Escalation
Vanio AI knows when to stop
When Vanio AI hits something it can't handle, it doesn't guess. It escalates to the right group or person — with full context — and notifies everyone on mobile.
Guest requesting partial refund due to construction noise. Requires owner approval — not covered in knowledge base.
It learns from everything
Every interaction is a training signal. Vanio AI gets smarter with every correction — across all three modes.
Review & refine
Something off? Give feedback. Vanio AI generates a better response. Iterate until it's perfect — then it remembers.
Rate & provide feedback
Review what Vanio AI sent, rate quality, provide feedback. Each interaction sharpens future responses for that property.
Human responses teach Vanio AI
When your team handles an escalation, Vanio AI observes the resolution and learns to handle similar cases next time.
One AI, many roles
Vanio AI wears many hats.
Guests, owners, your team, your books — Vanio AI handles every relationship in your business.
Chats with guests across Airbnb, Booking, WhatsApp, SMS, email — and handles phone calls with voice AI.
Check-in info, support, upsells, complaints, concierge
Works alongside you via the dashboard and internal chats. Takes actions on your behalf.
Dispatch tasks, lock codes, payments, automations, escalations
Communicates with property owners on your behalf. Keeps them informed without you being the middleman.
Reports, updates, owner concerns, financial summaries
Handles the financial operations automatically. No spreadsheets, no manual reconciliation.
Expense tracking, owner statements, payment reconciliation
Revenue, not just savings
Vanio AI doesn't just save you time. It makes you money.
Proactive upsells in conversation + a self-serve guest portal. Revenue on autopilot, no staff needed.
Vanio AI2:14 PMVanio AI2:15 PMOceanview Suite — March 18–22
4 nights · 2 guests
Enhance your stay
Arrive before standard time
Extend your morning
Professional clean during stay
OTA guest extends direct — you keep 15% more
Guests see available add-ons before arrival. No staff involvement needed.
Built for your phone
Vanio AI drives. You watch.
Every reservation, every message, every event — at your fingertips. Vanio AI runs the operation. Your phone is the lens into what's happening.
Seaside Villa
Sarah M. · Mar 15–18
Code 4821 · Expires Mar 18
Via Airbnb messaging
Maria C. · Mar 15, 1:00 PM
Talk to Vanio AI like a team member
Type @vanio in any conversation to ask questions, request actions, or get instant answers. No browsing, no searching — just ask.
@vanio — your AI on demand
@vanio what's the check-in code for unit 3? — instant answers from your knowledge base, reservation data, and property details.
AI runs, you observe
Vanio AI handles guest messages, dispatches tasks, processes payments, and generates lock codes around the clock. Your dashboard shows what it did and why.
Notified when it matters
Escalations, new bookings, team mentions, payment alerts. You decide what reaches your phone — everything else, Vanio AI handles silently.
Works with what you already use
Native API connections to Airbnb, Booking.com, and VRBO with full two-way sync — reservations, calendar, messages, reviews, and pricing. Plus smart locks, payments, and more.
Start wherever you are.
No rip-and-replace. Vanio AI works with your current setup — or becomes your entire setup. Start small, expand when you're ready.
Your first system
No existing PMS
Starting fresh? Vanio is everything you need — AI, operations, payments, direct bookings, guest portal. One system from day one.
Airbnb only
Read-only + co-host
Connect your Airbnb read-only to pull listings and data. Add co-host so Vanio AI can message guests and take actions. No switching anything.
With your existing PMS
Guesty, Hostaway, Lodgify, etc.
+ moreKeep your PMS as channel manager. Add Vanio AI on top for everything else — AI messaging, guest portal, upsells, direct bookings, tasks, smart locks.
Pricing
Simple, transparent pricing
Low platform fee + usage-based AI. Start with a 14-day free trial.
Essentials
PMS without AI
+ usage-based add-ons
Everything you need to manage properties — channel sync, reservations, guest portal, direct booking website.
- Channel Manager (Airbnb, Booking.com, VRBO)
- Calendar sync
- Reservation management
- Workflow Automations
- Guest Portal (basic)
- Direct Booking Website
- Team Collaboration
- Reports & analytics
- AI guest communication
- Vanio AI Gatekeeper
- Vanio AI Voice
- Shadow mode
- AI task dispatch
Professional
AI-powered operations
+ usage-based add-ons
The full Vanio AI experience. AI handles guest communication, automates operations, and manages your properties end-to-end.
- Everything in Essentials
- AI guest communication (all channels)
- Vanio AI Workflows
- Vanio AI Gatekeeper
- Shadow mode
- AI task dispatch & coordination
- AI-powered Guest Portal with upsells
- Guest CRM with AI insights
- Owner Management & statements
Scale
200+ units
Custom pricing for large operators. Volume rates, dedicated support, SLA, and custom integrations.
- Everything in Professional
- Volume rates on all usage
- Dedicated account manager
- Custom integrations
- SLA & priority support
- Custom AI training
Usage-based add-ons for AI, IoT, voice, and messaging. See full pricing & calculator
Ready to stop managing
and start growing?
Join property managers who let AI handle the day-to-day while they focus on scaling their portfolio.
14-day free trial.