Vanio AI Documentation
Vanio AI is an all-in-one platform for vacation rental operations — AI guest messaging, task scheduling, smart locks, direct bookings, and payments. Whether you're a solo host, a property manager with 200 units, or a cleaning company serving 50 hosts, these docs show you how to set up and run everything.
Choose your role
Each role gets a tailored set of guides. Click your role to see documentation written specifically for how you use Vanio.
Individual Owners
You manage one or a few properties. Get AI handling your guest messages, auto-dispatch cleaning, and generate lock codes — all on autopilot.
Small Hosts
2-10 properties. Everything an owner gets, plus channel management, a direct booking website, and team coordination.
Property Managers
Scale operations across dozens of properties with the operations hub, service provider marketplace, owner reporting, and revenue analytics.
Larger PMs & Enterprise
Full operational control with automations, workflows, guest CRM, multi-channel management, and enterprise-grade analytics.
Cleaning Companies
One dashboard for all your host clients. AI scheduling, SMS-based staff dispatch, photo inspections, instant payments. Your staff work by text — no app needed.
Individual Cleaners
Get tasks by text message. Reply "1" to accept. Text "done" when finished. Get paid automatically. No app, no login.
Maintenance Companies
Receive maintenance requests, dispatch technicians, document repairs with photos, and get paid on completion.
Popular guides
Quick Start Guide
Get up and running in under 15 minutes
AI Guest Messaging
How Vanio AI handles 90%+ of guest messages
SMS Staff Operations
Staff work by text — no app needed
Task Management
Cleaning, maintenance, and dispatch
Smart Locks & IoT
Auto-generated access codes
Payments
Stripe Connect, payouts, and funding
What makes Vanio different
AI is the product, not a feature. Vanio AI handles 90%+ of guest messages autonomously, dispatches cleaning tasks, generates lock codes, and coordinates your entire operation. You intervene only when something genuinely needs a human decision.
Everything in one system.Guest messaging, operations, smart locks, payments, direct bookings, guest CRM, owner reporting — no app soup. Because it's all one system, AI can coordinate across domains: a guest asks for early check-in, AI checks the cleaner's schedule, adjusts the task, and confirms with the guest.
Staff work by text.Your cleaners and maintenance workers don't need to install an app. They receive tasks via SMS, reply "1" to accept, send photos via MMS, and text "done" to complete. Auto-translation handles multilingual teams.