Documentation

Everything you need to know about Vanio AI — from getting started to advanced features.

Getting Started

Get up and running with Vanio AI in minutes.

Growth AI Team

Automated marketing team that optimizes email sequences, scores leads, and provides daily performance briefings to grow your property management business.

Quick Start Guide

Get Vanio AI managing your properties in under 15 minutes with automated guest messaging and platform integrations.

Features

Deep dives into every capability of the platform.

AI Dashboard Assistant

Manage your properties through natural conversation instead of clicking through menus

AI Lab & Skills Testing

Test your AI assistant's responses to guest requests like early check-in and late checkout in a safe environment before guests interact with it.

AI Lab: Test Your Assistant

Test and refine your AI assistant with real-time skill monitoring and voice call simulation before guests interact with it.

Service Provider Workspaces

Dedicated workspace for cleaning and maintenance companies to manage tasks across multiple hosts with automation and team coordination.

AI Guest Messaging

Vanio AI handles guest conversations automatically and takes real booking actions like sending Airbnb pre-approvals and special offers directly from conversations.

Voice Agent

Vanio AI answers phone calls for your properties automatically with 24/7 availability, reservation management, and voice call summaries displayed in your dashboard timeline.

Shadow Mode

Build trust with Vanio AI by reviewing and approving every response before it's sent to guests.

Smart Locks & IoT

Automate smart locks with reservation-specific access codes, per-device offline settings, and precise code reveal timing controls.

Task Management

Vanio automatically creates and assigns tasks when things happen, with service provider workspaces, email-to-task automation, and intelligent auto-assignment for seamless operations management.

Direct Booking Websites

Commission-free booking websites with your branding that sync availability in real-time from all channels while providing guests a professional booking experience.

Guest Portal

Mobile-friendly guest portals with improved verification system that works seamlessly for every reservation.

Automations Engine

Visual workflow builder with automatic access code sync, smart guest communication, and seamless reservation management

Payments

Automatically process guest payments, security deposits, refunds, and owner payouts with secure, PCI-compliant payment handling and reconciliation.

Owner Reporting

Automated revenue reporting and professional statement generation for property owners, with expense tracking and communication tools.

Guest CRM

Create unified profiles for every guest across all booking platforms with complete stay history, communications, and preferences in one place.

Reviews Management

Automatically request reviews from guests and manage all your reviews across platforms in one unified dashboard with AI-powered response suggestions.

Integrations

Connect your channels, locks, and payment tools.

Airbnb Integration

Connect your Airbnb account for real-time synchronization, automated guest communication, one-click pre-approvals, and custom special offers.

Booking.com Integration

Automatically sync Booking.com reservations, process virtual credit cards, and let AI handle guest communication in real-time.

VRBO Integration

Connect your properties to VRBO marketplace with automatic booking sync, rate management, and unified guest communications.

Stripe Integration

Stripe Connect for payment processing, security deposits, refunds, and owner payouts.

Smart Lock Integrations

Connect smart locks for automatic guest access codes, remote control, and device monitoring across your portfolio.

MCP Server

Connect your AI assistant to Vanio via Model Context Protocol (MCP). 40 tools for managing reservations, tasks, smart locks, payments, messaging, and more.

Comparisons

See how Vanio compares to other solutions.

Smart Reservation Management

Automatically sync and manage reservations across all booking platforms with AI-powered change handling and real-time updates.

Vanio AI vs Hostaway

Compare Vanio AI's autonomous property management against Hostaway's comprehensive but manual platform to find the right fit for your business.

Vanio AI vs Standalone Tools

Why managing 5-10 separate tools creates more work than a unified platform with AI that sees your entire operation

FAQ

Common questions about pricing, security, and migration.