Cada reseña es inteligencia. No solo feedback.
Vanio AI analiza cada reseña, responde automáticamente a los huéspedes, reseña automáticamente a los huéspedes como anfitrión y extrae insights operacionales en todas las plataformas.
Reviews
12 newAbsolutely stunning property! Check-in was seamless and the guide was super helpful. Will definitely come back.
Great location and clean apartment. Minor issue with the shower temperature but host resolved it quickly.
Best vacation rental experience we have ever had. The Vanio AI concierge knew everything about the local area.
Vanio AI lee entre líneas
Cada reseña se analiza por sentimiento, problemas y perspectivas accionables — automáticamente.
James Rodriguez
"Beautiful apartment but the shower pressure was low and the WiFi kept dropping. Great location though!"
Vanio AI Analysis
Action Items
- Check water pressure in unit — plumbing issue
- WiFi connectivity — router may need replacement
Tasks Created
Issue Extraction
Vanio AI identifies specific complaints and categorises them by type.
Sentiment Scoring
Each review gets a nuanced sentiment score, not just positive/negative.
Business Impact
Rates how much each issue could affect future bookings and revenue.
Task Dispatch
Issues become tasks — dispatched to your internal team or via the Operations Hub marketplace.
Responde a cada reseña. Automáticamente.
Vanio AI redacta respuestas personalizadas y las publica en la plataforma — así ninguna reseña queda sin responder.
Sarah L.
"Absolutely loved the place! The view from the balcony was stunning and the kitchen had everything we needed. Will definitely come back."
Vanio AI Reply
"Thank you so much, Sarah! We're thrilled you enjoyed the balcony view — it's our favourite spot too. We'd love to welcome you back anytime!"
Template-based
Set the tone, length, and style. AI follows your brand voice.
Conditional triggers
Auto-reply to 4-5 star reviews. Escalate anything lower.
Personalised
References specific things the guest mentioned — never generic.
Posted via API
Responses go directly to Airbnb and Booking.com. No copy-paste.
Bad review? Vanio AI escalates to you instead of auto-replying — so you always have the final say on sensitive responses.
Nunca olvides reseñar un huésped
Vanio AI auto-genera y envía reseñas de anfitrión para cada huésped — así te mantienes activo y construyes credibilidad en la plataforma.
Review of James Rodriguez
Mountain Lodge, Jun 12-15
"James was a wonderful guest. He left the apartment spotless, communicated clearly, and followed all house rules. We'd welcome him back anytime."
Configurable Template
Set your review tone and style. AI writes reviews that sound like you.
Auto Submission
Reviews are submitted automatically within your configured window.
Category Ratings
Cleanliness, communication, house rules — all scored automatically.
Private Feedback
Vanio AI includes private notes for problem guests without public shaming.
Distribución de calificaciones
Rastrea tus calificaciones en todas las plataformas en una vista. Identifica tendencias y mide el impacto de mejoras de servicio.
4.8
Based on 247 reviews
Solicitudes inteligentes de reseñas
Vanio checks the guest's portal rating first — only happy guests get asked for a public review.
Guest submits portal rating
Post-checkout survey via Guest Portal
Rating ≥ 4 stars
Send review request via SMS with direct link
Rating < 4 stars
Internal flag — no review request sent
Convierte quejas en reseñas de 5 estrellas
Vanio AI detecta sentimiento negativo durante la estadía para que puedas resolver problemas antes del checkout — convirtiendo potenciales malas reseñas en excelentes.
Guest complains
"The AC isn't working, it's very hot"
AI flags issue
High-risk sentiment detected
Host resolves
Maintenance dispatched in 20 min
Guest happy
"Thanks for the quick fix!"
5-star review
"Issues handled perfectly"
Los comentarios de huéspedes fluyen a tu equipo
Cuando una reseña menciona limpieza, mantenimiento o servicio — Vanio AI extrae la puntuación y crea una evaluación de desempeño para el proveedor responsable.
Airbnb Review
"...the bathroom wasn't properly cleaned and there were hairs in the shower drain."
Vanio AI extracts: Cleanliness 2/5
Assigned to: Maria (cleaner) — Mountain Lodge, Jun 12
Provider Performance Review Created
Maria's average cleanliness score updated. Visible in Operations Hub.
Guest Portal — Check-in Rating
Guest rates check-in experience 2/5 — reports cleanliness issues with the bathroom
Vanio AI dispatches Maria (cleaner)
Task created: "Re-clean bathroom — City Apartment" → assigned to Maria, priority: urgent
Issue resolved — guest updates rating to 5/5
Portal overall rating changed. Vanio AI sends a smart review request via SMS.
Airbnb Review
"Had a small issue at check-in but the team fixed it within the hour. Amazing service — would definitely book again!"
Suficientemente inteligente para saber cuándo NO preguntar
Vanio AI lee el historial de conversación. Si una estadía fue mal, omite la solicitud de reseña — protegiendo tus calificaciones.
Review request sent
"Thanks for the early check-in info!"
"Loving the place, any restaurant tips?"
"Thank you for a wonderful stay!"
Review request suppressed
"The AC isn't working, it's 35 degrees."
"Still no fix. This is unacceptable."
"I want a partial refund."
Las reseñas aparecen donde importan
Las nuevas reseñas aparecen en tu dashboard, en tu teléfono y en tu sitio web de reservas — automáticamente.
Dashboard Timeline
Every new review appears in the reservation timeline with Vanio AI analysis and suggested response.
Push Notifications
Get notified instantly when a new review is posted. Tap to read the Vanio AI analysis.
Website Display
Best reviews automatically appear on your direct booking website to build trust.
Todas las plataformas, una línea de tiempo
No más revisar múltiples dashboards. Cada reseña fluye a un feed único.
Review Lifecycle
Convierte cada reseña en acción
Análisis de Vanio AI, auto-respuestas, reseñas de anfitrión y perspectivas operativas. Tu reputación gestionada extremo a extremo.
Funciones que trabajan juntas
Como todo funciona en un solo sistema, estas funciones comparten contexto y se potencian entre sí.