Every guest, every platform, one profile
Vanio automatically merges guest data from Airbnb, Booking.com, and direct bookings into unified profiles. Know your repeat guests, track preferences, and build loyalty.
100%
Cross-platform merge
Fuzzy
Search matching
∞
Guest history
Maria Kowalski
VIP7
Total stays
€4,820
Revenue
4.6
Avg rating
Stay History
Seaside Villa
Jun 12–18, 2025
Mountain Lodge
Dec 20–27, 2024
City Apartment
Aug 3–7, 2024
Seaside Villa
Jun 8–14, 2024
Lakeside Cabin
Mar 1–5, 2024
Host Notes
"Prefers top floor, allergic to cats, always asks about restaurant recommendations. Great guest — very tidy."
One guest, three platforms, one profile
Vanio detects repeat guests across platforms and merges them automatically.
2023
City Apartment
2024
Mountain Lodge
2025
Seaside Villa
Maria Kowalski
Unified profile — 7 stays across 3 platforms
Find any guest instantly
Search by name, email, or phone \u2014 with fuzzy matching that handles typos.
Guests get their own accounts
When guests book on your website, they get a full account \u2014 saved cards, trip history, wishlists, receipts. Every guest auto-saved in your CRM.
Magic Link Login
No passwords. Email a link, guest is in.
My Trips
Past and upcoming stays in one timeline.
Wishlists
Save favorite properties for next time.
Saved Cards
Stored securely via Stripe for fast rebooking.
Receipts & Invoices
Download receipts for any past stay.
Messages
Chat history with the host, all in one place.
Bring guests back. Automatically.
Segment your guest database, launch targeted email campaigns, and drive repeat direct bookings \u2014 all from inside your CRM.
Smart Segment
Win-Back Campaign
Subject: We miss you! 15% off your next stay
Hi Maria, it's been a while since your last stay at Mountain Lodge. Book direct and save 15% — no OTA fees, same great experience...
Smart Segments
SoonFilter guests by stay count, platform, recency, spend, property, and more.
Email Campaigns
SoonBranded email templates with merge tags — send to any segment in one click.
Direct Booking Incentives
SoonAuto-generate discount codes that only work on your direct booking website.
Campaign Analytics
SoonTrack opens, clicks, and bookings per campaign. Know your ROI.
Every guest who books on Airbnb is already in your CRM. Re-marketing turns OTA guests into direct bookers.
Know your guests. Bring them back.
Unified profiles, guest accounts, and re-marketing \u2014 everything you need to build lasting guest relationships and drive direct bookings.
Features that work together
Because everything runs in one system, these features share context and amplify each other.