Ontmoet Vanio AI

Één AI. Vier rollen.

Geen chatbot. Een operationele partner die elke relatie in uw bedrijf beheert.

💬 Guest-facing🛠 Host-facing📊 Owner-facing💰 Accountant
Voor Vanio
Uw telefoon zoemt om 02:00.

Nog een gast die vraagt naar het WiFi-wachtwoord. U heeft dit antwoord 200 keer getypt. U tuurt naar het scherm, duimen onhandig, en stuurt een half-slapend antwoord met een typfout in het wachtwoord.

Airbnb!
Booking!
SMS!
Email!
U, elke nacht — 3 check-ins, 2 check-outs, 14 gasten
Met Vanio AI
U slaapt de hele nacht door.

Vanio AI beantwoordde de WiFi-vraag in 8 seconden met behulp van uw kennisbank. U ziet het gesprek 's ochtends - gast al verbonden en tevreden.

✓
Automatisch afgehandeld
💬 Gastgericht

Praat met uw gasten, 24/7

Chat met gasten via Airbnb, Booking, SMS, e-mail — en handelt telefonische gesprekken af met Vanio AI Voice.

SM
Sarah M.
Airbnb · Seaside Villa · Nov 14–17
Vanio AI Actief
SM
Sarah M. · 11:07 PM
Hey! Just arrived at the property but I can't figure out where to park. It's really dark out here 😅
Vanio AI · 11:07 PM
Hi Sarah! Welcome! 🎉 The parking area is directly behind the building — take the first left after the main gate. The gate code is 4729. Don't worry about the dark, there are motion-sensor lights that will turn on as you walk up to the entrance.
Vanio AI
SM
Sarah M. · 11:09 PM
Oh perfect, found it! The lights came on too. Thanks so much for the quick reply!

Directe, nauwkeurige antwoorden

Vanio AI answers from your knowledge base — parking, WiFi, check-in, house rules — in seconds, not minutes. Across every channel.

💬Airbnb, Booking, SMS, email
🧠Pulls from your KB automatically
⚡Average response: 8 seconds
🌙24/7 — even at 3 AM
🎯Personalized to each guest
Shadow Mode — Wacht op Beoordeling
Vertrouwen
94%
Vanio AI's concept reactie:
Hi Sarah! The parking area is right behind the building — take the first left after the main gate. The gate code is 4729. Don't worry about the dark, there are motion-sensor lights that turn on as you approach. Safe travels! 🅿️
ParkeergidsEigendom: Seaside VillaReservering #8834

Wanneer Vanio AI hulp nodig heeft, weet het precies wie te vragen

Lage zekerheid activeert slimme escalatie - geen generieke waarschuwing.

1.Guest asks complex question
"The hot tub pump is making a weird noise and leaking"
2.Vanio AI detects it needs a humanConfidence: 32%
Maintenance issue beyond AI scope
3.Targets the right team member@mike
Escalated to @mike — Maintenance team
4.Notifies via Slack + assigns in dashboard#slackdashboard
Mike notified instantly, task created
5.Response loops back to the guestAuto-reply
Mike says he can be there tomorrow — Vanio AI tells the guest automatically
Noodlijn

A burst pipe at 3 AM. A gas smell. A guest locked out in freezing weather. When Vanio AI detects a real emergency, it calls your team continuously until someone picks up — primary host, co-host, property manager, owner — escalating through the chain on repeat.

Continuous callingEscalation chainFull context handoffGuest stays on the line
Meer leren over Vanio AI Voice
Schaduwmodus

Vanio AI stelt antwoorden op. U bekijkt en keurt goed. Niets gaat uit zonder u.

Live Modus

Vanio AI reageert direct. U ziet alles in de tijdlijn. Overstuur wanneer u wilt.

CONTINUE LEERPROCESS

Het leert van alles

Elke interactie is een trainingssignaal. Vanio AI wordt slimmer met elke correctie - in alle drie modi.

Schaduw

Bekijk & verfijn

Iets niet goed? Geef feedback. Vanio AI genereert een beter antwoord. Herhaal tot het perfect is - dan onthoudt het het.

Live

Beoordeel & geef feedback

Bekijk wat Vanio AI heeft gestuurd, beoordeel kwaliteit, geef feedback. Elke interactie scherpt toekomstige antwoorden aan voor dat vastgoed.

Geëscaleerd

Menselijke antwoorden trainen Vanio AI

Wanneer uw team een escalatie afhandelt, observeert Vanio AI de oplossing en leert vergelijkbare gevallen de volgende keer af te handelen.

Interactieve training

Begeleide Q&A met Vanio AI assistent

Answer questions about your property — WiFi, parking, check-in, house rules, local tips. Vanio AI drafts knowledge base articles from your answers, suggests gaps, and helps rewrite content. Upload photos and videos for visual context.

app.vanio.ai/kb?train=seaside-villa

Ontginnen uit eerdere gesprekken

847 gesprekken → kennisartikelen

Upload past guest conversations, documents, and videos. Vanio AI analyzes them, extracts property knowledge, and builds articles automatically. It finds the questions guests actually ask — not what you think they ask.

Check-inAmenitiesTroubleshootingHouse RulesProcedures
Trainingsvoortgang
Check-in/Check-out
100%
Amenities
92%
House Rules
85%
Property Information
78%
Technical Issues
65%
Booking/Reservation
60%
Travel Planning
45%
Maintenance
38%
Procedures
20%
Guest Portal
12%
🛠 Verhuurder-gericht

Vanio AI co-piloot in het dashboard

Werkt samen met u via het dashboard en interne chats. Onderneemt acties namens u.

Dashboard Timeline
Type a message... @vanio to ask AI
YO
You · 2:14 PM
@vanio can you check if the cleaner finished at Ocean Breeze?
Vanio AI
Vanio AI · 2:14 PM
Cleaning task for Ocean Breeze Cottage was marked complete 20 min ago by Maria G. Property is ready for check-in.
Task #412Ocean Breeze Cottage

@vanio in de tijdlijn

Mention @vanio in any dashboard item to ask questions, request actions, or get real-time status updates. Type or send a voice note — just like WhatsApp.

  • Text or voice — Vanio AI understands both
  • Full context: reservation, guest, listing, tasks, payments
  • Takes actions on your behalf

Commandopalet

Press ⌘K to open the command palette. Every action the AI can take is available as a direct command — no menus, no navigation.

  • 30+ commands across every system
  • Fuzzy search to find anything instantly
  • Context-aware suggestions
Vraag Vanio AI alles...
📋
Create Task
Assign maintenance, cleaning, or inspection tasks
💬
Send Message
Message guests across any channel
🔑
Set Access Code
Generate or update lock codes
📅
Check Calendar
View availability and pricing
🏠
Analyze Relocation
Financial impact of moving guests across properties
💳
Charge Payment
Charge, refund, or schedule payments
🔒
Lock / Unlock
Remote smart lock control
🌡️
Set Climate
Adjust heating, cooling, and schedules
Vanio AIVanioChat
Draft a KB article about check-in instructions for Seaside Villa
Check-in Instructions — Seaside Villa
  • • Check-in: 3:00 PM, checkout: 11:00 AM
  • • Lockbox on front porch, code sent 24h before
  • • WiFi: "SeasideGuest" / password in welcome binder
  • • Parking: 2 spots behind building, permit on counter
Opslaan in Kennisbank?

Vanio AI chat zijbalk

Available on every page — ask Vanio AI to draft KB articles, explain guest situations, write responses, or analyze trends. It's your AI assistant that knows your entire operation.

  • Draft and save KB articles in-chat
  • Analyze guest communication patterns
  • Get help writing owner reports
Cross-Systeem Intelligentie
1.Guest asks for early check-in
2.Vanio AI checks cleaner task status
3.Vanio AI messages cleaner directly
4.Guest gets confirmation + upsell offer

Dit werkt alleen omdat alles in één systeem leeft.

MOGELIJKHEDEN

Wat Vanio AI daadwerkelijk kan doen

Not just chat. 31 real actions across your entire operation — messaging, payments, smart home, tasks, and more.

🔍
Search Knowledge Base
Vector search across all property docs and procedures
📅
Check Calendar
Real-time availability, pricing, and booking rules
⭐
Analyze Reviews
Guest feedback, sentiment trends, category ratings
👤
Guest History
Full reservation history, repeat guest detection
📋
Create Tasks
Cleaning, maintenance, inspections — auto-assigned
🔑
Set Access Codes
Smart lock codes, lockbox codes, gate codes
🚨
Smart Escalation
Routes to the right person based on issue type
🏠
Relocation Analysis
Financial impact, candidate listings, profit projections
💬
Send Messages
Airbnb, Booking, SMS, email — any channel
📨
Message Templates
Send pre-built templates with smart variables
⏰
Schedule Messages
Queue messages for future delivery
📢
Guest Broadcasts
Send updates to multiple guests at once
✅
Accept / Decline
Process reservation requests instantly
📝
Modify Reservations
Change dates, pricing, guest count
🔄
Move Reservations
Relocate to different dates or properties
🎁
Approve Upsells
Early check-in, late check-out, add-ons
💳
Process Payments
Charge, authorize, schedule payments
↩️
Refunds
Process refunds with reason tracking
🛡️
Security Deposits
Capture, release, and reauthorize deposits
🏦
Bank Payments
Record bank transfers and wire payments
🔒
Lock / Unlock
Remote smart lock control across properties
🌡️
Climate Control
Set heating, cooling, and schedules
📱
Device Management
Connect and manage smart home devices
👥
Team Assignment
Assign tasks and items to team members
🔔
Smart Reminders
Time-based and event-based reminders
🧵
Thread Management
Merge, split, tag, and route conversations
📊
Owner Reports
Automated monthly performance summaries
📁
Expense Categorization
Auto-categorize every transaction
🤖
Automation Triggers
Fire actions on payment, booking, check-in events
✍️
Draft KB Articles
Generate knowledge base articles from conversations
🔗
Channel Routing
Switch guests between communication channels
📊 Eigenaar-gerichtBinnenkort beschikbaar

Houdt eigenaren geïnformeerd zonder tussenpersoon

Geautomatiseerde rapporten, real-time updates en proactieve communicatie — zodat eigenaren altijd op de hoogte blijven.

Eigenaarmelding
Maandrapport — Ocean Breeze
Bezetting92%
Omzet$4,200
Opgeloste Onderhoudspunten2

Automatisch verzonden op de 1e van elke maand.

Eigenaar Onboarding
Geautomatiseerde vastgoedtraining

Send owners a magic link. They answer questions about their property — WiFi, parking, house rules, local tips — and Vanio AI builds the knowledge base automatically.

app.vanio.ai/kb?train=ocean-breeze
🔗
1.Stuur link naar eigenaar
💬
2.Eigenaar beantwoordt begeleide vragen
🤖
3.Vanio AI stelt KB-artikelen op
✅
4.U controleert en keurt goed
💰 BoekhouderBinnenkort beschikbaar

Geen spreadsheets. Vanio AI verzorgt de boekhouding.

Kostencategorisering, eigenaaroverzichten en betalingsreconciliatie — alles geautomatiseerd.

Uitgavencategorisering
Cleaning — Ocean Breeze (Dec 14)
Operations-$85.00
Lock battery replacement
Maintenance-$12.50
Guest payment — Seaside Villa
Revenue+$1,240.00

AI categoriseert elke transactie automatisch. Exporteer naar Xero, QuickBooks, of download als CSV.

Maak kennis met uw AI property manager

Begin met Shadow Mode. Ga live wanneer u er klaar voor bent.

Start Free Trial