May 2026

FixedMay 20

apply-changes enriches synth event before render (#430)

When applying changes to existing tasks through workflow automations, placeholders like guest names, custom property details, and confirmation codes now properly fill in with actual information instead of appearing blank.

FixedMay 20

owner-scoped task workflows now fire correctly (#406)

Owner-scoped automated workflows now reliably create tasks for your own stays—previously they were being skipped entirely. If you've set up inspection checklists or other automations specifically for owner reservations, they'll now trigger as expected.

ImprovedMay 20

refactor(billing): use native Slack OAuth for #vanio-billing alerts

Billing alerts in Slack now use richer, easier-to-read message formatting with all the details you need at a glance—charge status, decline reasons, and next steps—all delivered through Vanio's existing Slack connection with no additional setup required.

ImprovedMay 20

refactor(billing): use Stripe default PM, remove redundant credit_balances column

We've improved how Vanio handles your payment methods for automatic recharges. Your default payment method in Stripe is now the single source of truth—if you change it in your billing portal or Stripe dashboard, Vanio will use the updated card immediately without any delay or confusion.

FixedMay 20

project rooms to canonical listings_rooms (mirror of amenities projection)

Room details from your Airbnb listings now display correctly in your Vanio dashboard and management tools. Previously, room information was synced from Airbnb but wasn't showing up in the unified system—this fix ensures all your rooms, beds, and related details are visible where you need them.

FixedMay 20

refuse internal cancel on OTA bookings; route guest to platform (vanio-feedback#441)

Vanio's AI assistant now correctly routes guests to cancel their Airbnb, Booking.com, and VRBO reservations directly on those platforms instead of processing cancellations internally — ensuring refunds go through the proper channels and guests receive accurate refund timelines.

FixedMay 20

skip code regen on pricing/guest-only modifications (vanio-feedback#442)

Smart lock access codes now stay stable when you update guest counts or pricing on a reservation—they're only regenerated when check-in or check-out dates actually change, saving time and reducing unnecessary lock syncing.

FixedMay 20

customer emails on auto-recharge fail/pause/recover

Property managers and hosts now receive email notifications whenever their AI credit auto-recharge attempts fail, pause, or recover—keeping them informed at each stage instead of only seeing alerts in their Vanio dashboard. If a payment method is declined, you'll get an email with the decline reason and retry date; if three attempts fail, you'll be notified that AI services are paused and given a clear action to update your payment method; and when a retry succeeds, you'll see confirmation that credits have been restored and services are running normally.

FixedMay 20

await upsell handlers + idempotent webhook fallback (vanio-feedback#444)

Guest portal upsell requests for early check-ins, late checkouts, and mid-stay cleaning now reliably appear in your dashboard timeline within seconds of approval. We've fixed a critical issue where these purchases were being captured but their details weren't showing up in your records—you can now trust that what guests approve in the portal will immediately reflect in your system.

FixedMay 20

retry-then-pause + Slack alerts + global paused banner

When your payment method fails during auto-recharge, Vanio now retries the charge up to 3 times over several days instead of immediately pausing your account—giving you time to fix your payment details. A red banner alerts you to take action, and our team gets notified so we can help if needed.

FixedMay 20

never disclose other guests' PII on guest-facing chat (vanio-feedback#445)

Your guests' privacy is now fully protected in Vanio AI chat—the assistant will never share other guests' names, check-in dates, or length of stay, even if asked directly about upcoming bookings on your listing.

FixedMay 20

plug metered-usage credit leak (voice/SMS/phone)

We've fixed a billing issue where voice calls, text messages, and phone number charges weren't being deducted from your account credit balance. Your usage is now properly tracked and deducted in real-time, ensuring accurate billing for these services.

FixedMay 20

bootstrap charge never saved PM, breaking auto-recharge

Fixed auto-recharge credit deductions for accounts topped up through admin.

When property managers or admins manually added credits to accounts, the system wasn't saving which payment method was used—causing auto-recharge to fail silently weeks later and stop billing reservations. We've fixed this so your payment method is always saved with your credit balance, and auto-recharge will now work reliably every time.

FixedMay 20

auto-recharge UI silently misrenders out-of-list threshold

We've fixed a display issue in your billing settings where auto-recharge thresholds and amounts weren't showing correctly if they fell outside our preset options—this could have led to accidental changes to your settings. Your current threshold and recharge amount now display prominently at the top, with the option to select from common amounts or enter a custom value, and the Save button won't activate unless you actually make a change.

FixedMay 20

gate pet filter + booking on canonical pet policy (vanio-feedback#437)

Pet-friendly listings now display accurately in search results and during booking. We fixed an issue where some properties were incorrectly appearing in pet search filters, and bookings will now be blocked if a guest tries to add pets to a property that doesn't allow them.

FixedMay 19

guest-portal URL uses PrimaryWebsiteService — multi-site brand fix (sidebar + Vanio AI)

Fixed an issue where guests with properties on multiple websites were sometimes directed to the wrong property portal URL in automated messages and AI replies. Property managers managing multiple brands will now see consistent, correct portal links across all guest communications.

FixedMay 19

mandatory verification gate + idempotency + visibility

We've fixed a critical issue where guest reservations created through our portal weren't being properly recorded in Vanio, even when guests completed verification. Now, reservations will only be created after guests finish the verification process, and we prevent duplicate reservations from being accidentally created. You'll also see clearer error messages if anything goes wrong during the reservation creation process.

FixedMay 19

auto-resolve per-listing creds + build reservation input

AI-powered guest check-in at Signature properties now works reliably without manual intervention. Previously, the system was rejecting automated reservations due to missing login credentials—we've fixed this so the system automatically retrieves your property-specific Signature login details when the AI creates a reservation. This resolves the repeated failed attempts that were forcing your team to manually add guests.

FixedMay 18

block free late-checkout grants when portal upsell is gated

Vanio AI now respects your late-checkout approval settings and will no longer auto-approve requests when you've configured them to require your review through the guest portal—guests will instead be directed to submit their request for your consideration.

FixedMay 17

retry CONNECTION_CLOSED + backoff for pooler cascades

We've improved the reliability of Vanio during database maintenance windows. When our systems perform routine updates, your requests will now automatically retry instead of failing, so you'll experience fewer interruptions when managing your properties or using the chat feature.

FixedMay 17

airbnb push — bedrooms=0 must reach Airbnb (?? not ||)

Studio listings now sync correctly to Airbnb with the proper bedroom count of zero, ensuring your property details display accurately on the platform.

NewMay 17

mirror Signature 02804 → 26819 (×1.00) and 16702/4 combo (×1.20)

Vanio now automatically syncs pricing updates from one property to other properties you manage, with the option to apply a different markup to each. For example, you can set one property to always match your primary listing's price, while another automatically gets priced 20% higher—all updates happen instantly whenever your pricing tool pushes changes.

FixedMay 17

airbnb description push — write local description into space

Fixed an issue where property descriptions weren't being properly updated when syncing with Airbnb. Your listing descriptions now sync correctly from Vanio to your Airbnb properties.

FixedMay 17

booking createRoomrate must filter to ACTIVE rate plans

Booking rates now sync correctly by only pulling from active rate plans, ensuring your pricing stays accurate when managing multiple rate structures.

FixedMay 17

airbnb rooms push — bed-type names, room_number, is_private + readable errors

Airbnb room syncing now correctly displays bed types, room numbers, and private room designations so your listings stay accurate across platforms. When sync issues occur, you'll receive clearer error messages to help you troubleshoot quickly.

NewMay 17

load reviews into context

Vanio now automatically loads guest and host reviews into conversations, so you can ask the AI to translate, summarize, or help respond to reviews without manually copying and pasting them first.

FixedMay 17

widen airbnb_tokens.user_id to bigint

We've fixed an issue that was preventing some Airbnb accounts from connecting to Vanio. Hosts with certain Airbnb user IDs can now successfully link their account through the Airbnb connection flow without encountering errors.

NewMay 16

ironclad defend mode + host-aware context + AI replay simulator

When you activate Defend Mode, Vanio AI will now respect your instructions and stop escalating to your team—so you won't get repeated notifications after you've already handled a guest issue. The AI now reads your internal notes and actions (like refunds or manual fixes), so it gives guests accurate information instead of generic responses. Plus, a new replay tool lets you test how the AI would have handled past conversations, making it easier to spot and fix problems before they compound.

FixedMay 15

unblock customer nuke in prod + correct signup notification URL

Admins can now successfully remove fraudulent customer accounts with a single click from the customer management dashboard. New signup notifications now correctly link to Vanio's main dashboard instead of broken alternate links.

FixedMay 15

apply-to-upcoming no longer caps at 200

When applying workflows to upcoming reservations, Vanio now handles large portfolios in a single operation—previously, the process silently capped at 200 reservations, leaving the rest unprocessed. You'll see live progress updates showing exactly how many tasks are being created and how many remain, so you know the operation completed successfully.

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