Incontra Vanio AI

Una AI. Quattro ruoli.

Non un chatbot. Un partner operativo che gestisce ogni relazione nel tuo business.

💬 Guest-facing🛠 Host-facing📊 Owner-facing💰 Accountant
Prima di Vanio
Il tuo telefono vibra alle 2 di notte.

Un altro ospite che chiede la password WiFi. Hai digitato questa stessa risposta 200 volte. Socchiudi gli occhi, dita che barcollano, e invii una risposta mezza addormentata con un errore nella password.

Airbnb!
Booking!
SMS!
Email!
Tu, ogni notte — 3 check-in, 2 check-out, 14 ospiti
Con Vanio AI
Dormi tutta la notte.

Vanio AI ha risposto alla domanda WiFi in 8 secondi usando la tua knowledge base. Vedi la conversazione la mattina — ospite già connesso e felice.

✓
Gestito automaticamente
💬 Rivolto agli ospiti

Parla con i tuoi ospiti, 24/7

Chatta con gli ospiti attraverso Airbnb, Booking, SMS, email — e gestisce chiamate telefoniche con Vanio AI Voice.

SM
Sarah M.
Airbnb · Seaside Villa · Nov 14–17
Vanio AI Attivo
SM
Sarah M. · 11:07 PM
Hey! Just arrived at the property but I can't figure out where to park. It's really dark out here 😅
Vanio AI · 11:07 PM
Hi Sarah! Welcome! 🎉 The parking area is directly behind the building — take the first left after the main gate. The gate code is 4729. Don't worry about the dark, there are motion-sensor lights that will turn on as you walk up to the entrance.
Vanio AI
SM
Sarah M. · 11:09 PM
Oh perfect, found it! The lights came on too. Thanks so much for the quick reply!

Risposte istantanee e accurate

Vanio AI answers from your knowledge base — parking, WiFi, check-in, house rules — in seconds, not minutes. Across every channel.

💬Airbnb, Booking, SMS, email
🧠Pulls from your KB automatically
⚡Average response: 8 seconds
🌙24/7 — even at 3 AM
🎯Personalized to each guest
Modalità Shadow — In Attesa di Revisione
Fiducia
94%
Bozza di risposta di Vanio AI:
Hi Sarah! The parking area is right behind the building — take the first left after the main gate. The gate code is 4729. Don't worry about the dark, there are motion-sensor lights that turn on as you approach. Safe travels! 🅿️
Guida ParcheggioProprietà: Seaside VillaPrenotazione #8834

Quando Vanio AI ha bisogno di aiuto, sa esattamente a chi chiedere

La bassa confidenza attiva un'escalation intelligente — non un avviso generico.

1.Guest asks complex question
"The hot tub pump is making a weird noise and leaking"
2.Vanio AI detects it needs a humanConfidence: 32%
Maintenance issue beyond AI scope
3.Targets the right team member@mike
Escalated to @mike — Maintenance team
4.Notifies via Slack + assigns in dashboard#slackdashboard
Mike notified instantly, task created
5.Response loops back to the guestAuto-reply
Mike says he can be there tomorrow — Vanio AI tells the guest automatically
Linea di Emergenza

A burst pipe at 3 AM. A gas smell. A guest locked out in freezing weather. When Vanio AI detects a real emergency, it calls your team continuously until someone picks up — primary host, co-host, property manager, owner — escalating through the chain on repeat.

Continuous callingEscalation chainFull context handoffGuest stays on the line
Scopri di più su Vanio AI Voice
Modalità Shadow

Vanio AI redige le risposte. Tu rivedi e approvi. Nulla viene inviato senza di te.

Modalità Live

Vanio AI risponde istantaneamente. Vedi tutto nella timeline. Intervieni quando vuoi.

APPRENDIMENTO CONTINUO

Impara da tutto

Ogni interazione è un segnale di training. Vanio AI diventa più intelligente con ogni correzione — in tutte e tre le modalità.

Shadow

Rivedi e affina

Qualcosa non va? Dai feedback. Vanio AI genera una risposta migliore. Itera finché non è perfetta — poi se la ricorda.

Live

Valuta e fornisci feedback

Rivedi quello che ha inviato Vanio AI, valuta la qualità, fornisci feedback. Ogni interazione migliora le risposte future per quella proprietà.

Escalation

Le risposte umane insegnano a Vanio AI

Quando il tuo team gestisce un'escalation, Vanio AI osserva la risoluzione e impara a gestire casi simili la prossima volta.

Formazione interattiva

Domande e risposte guidate con l'assistente Vanio AI

Answer questions about your property — WiFi, parking, check-in, house rules, local tips. Vanio AI drafts knowledge base articles from your answers, suggests gaps, and helps rewrite content. Upload photos and videos for visual context.

app.vanio.ai/kb?train=seaside-villa

Estrai da conversazioni passate

847 conversazioni → articoli di conoscenza

Upload past guest conversations, documents, and videos. Vanio AI analyzes them, extracts property knowledge, and builds articles automatically. It finds the questions guests actually ask — not what you think they ask.

Check-inAmenitiesTroubleshootingHouse RulesProcedures
Progresso Training
Check-in/Check-out
100%
Amenities
92%
House Rules
85%
Property Information
78%
Technical Issues
65%
Booking/Reservation
60%
Travel Planning
45%
Maintenance
38%
Procedures
20%
Guest Portal
12%
🛠 Rivolto agli host

Copilota Vanio AI dentro la dashboard

Lavora al tuo fianco tramite dashboard e chat interne. Agisce per tuo conto.

Timeline Dashboard
Type a message... @vanio to ask AI
YO
You · 2:14 PM
@vanio can you check if the cleaner finished at Ocean Breeze?
Vanio AI
Vanio AI · 2:14 PM
Cleaning task for Ocean Breeze Cottage was marked complete 20 min ago by Maria G. Property is ready for check-in.
Task #412Ocean Breeze Cottage

@vanio nella timeline

Mention @vanio in any dashboard item to ask questions, request actions, or get real-time status updates. Type or send a voice note — just like WhatsApp.

  • Text or voice — Vanio AI understands both
  • Full context: reservation, guest, listing, tasks, payments
  • Takes actions on your behalf

Palette di comandi

Press ⌘K to open the command palette. Every action the AI can take is available as a direct command — no menus, no navigation.

  • 30+ commands across every system
  • Fuzzy search to find anything instantly
  • Context-aware suggestions
Chiedi qualsiasi cosa a Vanio AI...
📋
Create Task
Assign maintenance, cleaning, or inspection tasks
💬
Send Message
Message guests across any channel
🔑
Set Access Code
Generate or update lock codes
📅
Check Calendar
View availability and pricing
🏠
Analyze Relocation
Financial impact of moving guests across properties
💳
Charge Payment
Charge, refund, or schedule payments
🔒
Lock / Unlock
Remote smart lock control
🌡️
Set Climate
Adjust heating, cooling, and schedules
Vanio AIVanioChat
Draft a KB article about check-in instructions for Seaside Villa
Check-in Instructions — Seaside Villa
  • • Check-in: 3:00 PM, checkout: 11:00 AM
  • • Lockbox on front porch, code sent 24h before
  • • WiFi: "SeasideGuest" / password in welcome binder
  • • Parking: 2 spots behind building, permit on counter
Salvare nella Knowledge Base?

Chat sidebar Vanio AI

Available on every page — ask Vanio AI to draft KB articles, explain guest situations, write responses, or analyze trends. It's your AI assistant that knows your entire operation.

  • Draft and save KB articles in-chat
  • Analyze guest communication patterns
  • Get help writing owner reports
Intelligenza Cross-System
1.Guest asks for early check-in
2.Vanio AI checks cleaner task status
3.Vanio AI messages cleaner directly
4.Guest gets confirmation + upsell offer

Questo funziona solo perché tutto vive in un sistema unico.

CAPACITÀ

Cosa può fare effettivamente Vanio AI

Not just chat. 31 real actions across your entire operation — messaging, payments, smart home, tasks, and more.

🔍
Search Knowledge Base
Vector search across all property docs and procedures
📅
Check Calendar
Real-time availability, pricing, and booking rules
⭐
Analyze Reviews
Guest feedback, sentiment trends, category ratings
👤
Guest History
Full reservation history, repeat guest detection
📋
Create Tasks
Cleaning, maintenance, inspections — auto-assigned
🔑
Set Access Codes
Smart lock codes, lockbox codes, gate codes
🚨
Smart Escalation
Routes to the right person based on issue type
🏠
Relocation Analysis
Financial impact, candidate listings, profit projections
💬
Send Messages
Airbnb, Booking, SMS, email — any channel
📨
Message Templates
Send pre-built templates with smart variables
⏰
Schedule Messages
Queue messages for future delivery
📢
Guest Broadcasts
Send updates to multiple guests at once
✅
Accept / Decline
Process reservation requests instantly
📝
Modify Reservations
Change dates, pricing, guest count
🔄
Move Reservations
Relocate to different dates or properties
🎁
Approve Upsells
Early check-in, late check-out, add-ons
💳
Process Payments
Charge, authorize, schedule payments
↩️
Refunds
Process refunds with reason tracking
🛡️
Security Deposits
Capture, release, and reauthorize deposits
🏦
Bank Payments
Record bank transfers and wire payments
🔒
Lock / Unlock
Remote smart lock control across properties
🌡️
Climate Control
Set heating, cooling, and schedules
📱
Device Management
Connect and manage smart home devices
👥
Team Assignment
Assign tasks and items to team members
🔔
Smart Reminders
Time-based and event-based reminders
🧵
Thread Management
Merge, split, tag, and route conversations
📊
Owner Reports
Automated monthly performance summaries
📁
Expense Categorization
Auto-categorize every transaction
🤖
Automation Triggers
Fire actions on payment, booking, check-in events
✍️
Draft KB Articles
Generate knowledge base articles from conversations
🔗
Channel Routing
Switch guests between communication channels
📊 Rivolto ai proprietariProssimamente

Tiene informati i proprietari senza intermediari

Report automatici, aggiornamenti tempo reale e comunicazione proattiva — così i proprietari si sentono sempre nel giro.

Notifica Proprietario
Report Mensile — Ocean Breeze
Occupazione92%
Ricavi$4,200
Elementi di Manutenzione Risolti2

Inviato automaticamente il 1° di ogni mese.

Onboarding Proprietario
Training automatico della proprietà

Send owners a magic link. They answer questions about their property — WiFi, parking, house rules, local tips — and Vanio AI builds the knowledge base automatically.

app.vanio.ai/kb?train=ocean-breeze
🔗
1.Invia link al proprietario
💬
2.Il proprietario risponde a domande guidate
🤖
3.Vanio AI redige articoli KB
✅
4.Tu rivedi e approvi
💰 CommercialistaProssimamente

Niente fogli di calcolo. Vanio AI gestisce i libri contabili.

Categorizzazione spese, estratti proprietari e riconciliazione pagamenti — tutto automatizzato.

Categorizzazione Spese
Cleaning — Ocean Breeze (Dec 14)
Operations-$85.00
Lock battery replacement
Maintenance-$12.50
Guest payment — Seaside Villa
Revenue+$1,240.00

L'AI categorizza automaticamente ogni transazione. Esporta in Xero, QuickBooks o scarica come CSV.

Incontra il tuo property manager AI

Inizia con la Modalità Shadow. Vai in diretta quando sei pronto.

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