October 2026
connected providers see every task on their shared properties
Service providers connected to your account can now see all tasks assigned to their shared properties. Previously, if you had a large number of open tasks, some assigned to shared properties wouldn't appear in their task list, making it harder to track work across your managed homes.
route v0.7 PMS surface (calendar, reviews, requests, content, guests, messages) + Hostaway webhook auth
Vanio now syncs your calendar, guest reviews, booking requests, property details, and messages with your property management system more reliably. Calendar updates to your PMS are optional and can be controlled per connection, giving you more control over how your systems stay in sync. Hostaway connections are now more secure with improved authentication.
group-shared properties follow the group
Group-shared service provider connections now automatically stay up-to-date when you add or remove properties from a group—no manual reconnection needed. Properties added to a group will immediately appear for connected service providers, and properties removed from a group will have their access properly revoked.
Seamless guest-portal extensions of OTA stays
Guests can now extend their Airbnb, Booking.com, or VRBO stays directly through the guest portal, and Vanio automatically links the extension to the original booking as one continuous stay. This eliminates duplicate cleaning tasks, prevents guests from receiving redundant check-in messages during their extension, and ensures your AI assistant treats the entire period as a single reservation.
real room-type names (not Room Room)
Room type names now display correctly in your listings without unnecessary duplication—so "Double or Twin Room" appears as intended instead of "Room Double or Twin Room." This makes your property information clearer and more professional for potential guests.
Track (TRACK Hospitality Software) — connect, poll-only sync, messages, reservation writes
Connect your Track Hospitality Software account to Vanio and automatically sync your reservations and guest messages in real time. Manage bookings directly through Vanio—create, modify, and cancel reservations while staying in sync with Track.
Check no-quote PMS dates on Vanio's calendar before charging; fix clock-dependent extend-route tests
Vanio now checks your calendar for availability before processing payments for bookings on platforms like iGMS, Cloudbeds, and Mews—preventing failed charges when dates are already taken. This gives you the same payment protection that other connected platforms already had, catching conflicts upfront rather than after your guest's card is charged.
Reply detection: claim first, stop follow-ups immediately, fix pool wedge
When guests or leads reply to your outreach emails, follow-up messages will now stop immediately instead of continuing to send. We've fixed an issue where replies weren't being recognized, so your inbox will stay cleaner and your communications more professional.
book, change and cancel inside any connected PMS (API, websites, dashboard)
Reservations from all your booking channels now reliably sync with your property management system, eliminating the risk of double bookings. Whether guests book through your website, you manage bookings in Vanio's dashboard, or you modify reservations, every change instantly updates in your connected PMS.
API key + secret (HMAC) connect, reconnect banner, opt-in reconnect notice
Smoobu connections now use an enhanced security method with API keys and secrets. If you're using an older connection type, you'll see a banner in your integration settings prompting you to reconnect before Smoobu retires the old method in October 2026.
host-opened support chats reach the inbox
We've fixed an issue where support chats opened by Airbnb (rather than by guests) weren't showing up in your Vanio inbox. Now all Airbnb support conversations, regardless of who started them, will appear in your inbox so you can respond promptly to booking cancellations and other host-initiated requests.
one pms_connections row per customer (unique constraint)
We've improved how Vanio manages your property management system connections to prevent duplicate entries and ensure only the most reliable connection is used for syncing your bookings.
Prospects: live tag + audience filters; fix dead Product filter
Filter your prospects by saved audiences to instantly see exactly who would receive a sequence, and search live tags (like VRMA event tags) that automatically update as new tags are added to your system. We've also fixed the product filter so it now works as expected.
Booking extranet: register in central pms_connections so GET /v1/connect lists it
Property managers can now see their booking extranet connection listed in the connections management area, making it easier to track and manage all your integrations in one place. The connection status now displays accurately to match your other platform connections like Airbnb and VRBO.
honest move sync note, slow drag moves, no range-select on touch
Moving reservations across your calendar now shows clear feedback about which channels updated successfully and which were skipped, so you're not left wondering if something went wrong. Long moves that update many listings no longer time out—the process continues quietly in the background with a status note, and you'll see when it's complete. On mobile devices, tapping a date stays a tap instead of accidentally selecting a range of nights.
Booking extranet: require full-access invite (self-service permission gate)
Property managers with limited account permissions will now see a clear message asking them to request full access before using the booking extranet, instead of encountering confusing errors or blank screens. This ensures you get the right permissions set up before trying to manage your properties.
drag reservations between properties + drag across nights for date settings
Drag reservations between properties on your calendar to move them instantly, with live visual feedback showing whether dates are available. You can also drag across multiple nights within a property row to quickly open date settings with those nights pre-selected.
retry top-of-hour 503s so readings are stored (vanio-feedback#736)
Vanio now reliably captures all your Netatmo sensor readings, even during peak hours when the service is busy. Previously, readings were being skipped at certain times of day, making your noise and air quality alerts less effective—this is now fixed so you get consistent data throughout the day.
pre-approval property search across all properties
We've fixed the property search on the AI pre-approval settings card so you can now find all your properties by name, even if you have thousands listed. The search now works across your entire portfolio instead of being limited to a partial list, making it much easier to set up pre-approval rules for specific properties.
record each hourly sync's outcome on the connection (vanio-feedback#736)
Vanio now records detailed diagnostics each time your Netatmo weather station syncs, helping us quickly identify why readings might be missing. If a sync doesn't complete successfully, you'll see what went wrong so we can resolve connection issues faster.
support helper never drafts over Ivan's reply; add discard
The support helper now respects when Ivan has replied to a guest message and won't create a draft response on top of his reply. If a draft was already created that you'd like to remove, you can use the new discard command to delete it.
import inactive listings' data; their workflows stay off
Vanio now imports all your Airbnb listing data—including inactive listings—so you can review your property information and evaluate your business before reactivating them. Guest communications and automated workflows stay safely turned off for inactive listings, protecting you from accidental automations on properties you've temporarily disabled.
Exclude test workspace 1408 from listings dashboard + Repull KPIs
We've cleaned up our internal reporting by removing test data from your listings dashboard and performance metrics, so you'll see only your real properties and accurate KPI data.
repull-api-customer-support
Vanio now helps manage customer support inquiries by automatically reviewing incoming messages, investigating issues in our system, and drafting helpful replies for your team to review and send. This saves time on routine support work while ensuring a human expert has the final say on every customer response.
Listings map: pin shows the Airbnb listing
Click on any pin on your listings map to instantly view that property's Airbnb details—including photos, guest ratings, reviews, and a direct link to open the listing on Airbnb in a new tab. You'll also see the property owner's profile and any additional Airbnb listings they manage, all without leaving Vanio.
one connection per Netatmo login (vanio-feedback#1094)
If you connect multiple Netatmo accounts to monitor different properties, each login will now stay active and properly display all its monitors. Previously, adding a new Netatmo login would disconnect the earlier ones, causing you to lose readings from those properties until you reconnected them.
Superadmin: prepaid MRR, fast Repull KPIs, listings map perf + customers per country
Admin Dashboard Updates
Your revenue reports now accurately reflect prepaid rental terms alongside subscription payments, giving you a clearer picture of monthly and annual income. The dashboard loads significantly faster when you refresh key metrics and filter your listings map—you'll see results instantly instead of waiting several seconds. The listings map now shows which customers own properties in each country, making it easier to track your portfolio by region.
sent Airbnb message takes over its echo instead of showing twice
We've fixed an issue where Vanio AI replies sent to Airbnb would occasionally appear twice in your message thread. Going forward, when you send a message through Vanio AI, it will display correctly as a single message in your conversation history.
Repull vs Vanio: split by where the workspace signed up
We've clarified how we track Repull and Vanio customers separately, so our reporting and dashboards now accurately reflect which platform each property manager signed up with. This means you'll see more precise data about active users and listings across our system.
Booking extranet: localized 2FA + device-trust + single-property import + bounded self-heal
Two-factor authentication now works reliably for all languages, and you can check "Remember this device" to skip it on your next login. We've also fixed issues preventing single-property accounts from importing their bookings and messages correctly.