Conoce Vanio AI

Una IA. Cuatro roles.

No es un chatbot. Es un socio operativo que maneja cada relación en tu negocio.

Antes de Vanio
Tu teléfono vibra a las 2 AM.

Otro huésped preguntando por la contraseña del WiFi. Has escrito esta misma respuesta 200 veces. Entrecierras los ojos mirando la pantalla, torpemente con los pulgares, y envías una respuesta medio dormido con un error en la contraseña.

Airbnb!
Booking!
SMS!
Email!
Tú, cada noche — 3 check-ins, 2 check-outs, 14 huéspedes
Con Vanio AI
Duermes toda la noche.

Vanio AI respondió la pregunta del WiFi en 8 segundos usando tu base de conocimiento. Ves la conversación por la mañana — el huésped ya está conectado y contento.

Manejado automáticamente
💬 Cara al huésped

Habla con tus huéspedes, 24/7

Chatea con huéspedes en Airbnb, Booking, SMS, email, y maneja llamadas telefónicas con Vanio AI Voice.

SM
Sarah M.
Airbnb · Seaside Villa · Nov 14–17
Vanio AI Activo
SM
Sarah M. · 11:07 PM
Hey! Just arrived at the property but I can't figure out where to park. It's really dark out here 😅
Vanio AI · 11:07 PM
Hi Sarah! Welcome! 🎉 The parking area is directly behind the building — take the first left after the main gate. The gate code is 4729. Don't worry about the dark, there are motion-sensor lights that will turn on as you walk up to the entrance.
Vanio AI
SM
Sarah M. · 11:09 PM
Oh perfect, found it! The lights came on too. Thanks so much for the quick reply!

Respuestas instantáneas y precisas

Vanio AI answers from your knowledge base — parking, WiFi, check-in, house rules — in seconds, not minutes. Across every channel.

💬Airbnb, Booking, SMS, email
🧠Pulls from your KB automatically
Average response: 8 seconds
🌙24/7 — even at 3 AM
🎯Personalized to each guest
Modo Sombra — Esperando Revisión
Confianza
94%
Respuesta borrador de Vanio AI:
Hi Sarah! The parking area is right behind the building — take the first left after the main gate. The gate code is 4729. Don't worry about the dark, there are motion-sensor lights that turn on as you approach. Safe travels! 🅿️
Guía de EstacionamientoPropiedad: Seaside VillaReserva #8834

Cuando Vanio AI necesita ayuda, sabe exactamente a quién preguntar

Baja confianza activa escalación inteligente — no una alerta genérica.

1.Guest asks complex question
"The hot tub pump is making a weird noise and leaking"
2.Vanio AI detects it needs a humanConfidence: 32%
Maintenance issue beyond AI scope
3.Targets the right team member@mike
Escalated to @mike — Maintenance team
4.Notifies via Slack + assigns in dashboard#slackdashboard
Mike notified instantly, task created
5.Response loops back to the guestAuto-reply
Mike says he can be there tomorrow — Vanio AI tells the guest automatically
Línea de Emergencia

A burst pipe at 3 AM. A gas smell. A guest locked out in freezing weather. When Vanio AI detects a real emergency, it calls your team continuously until someone picks up — primary host, co-host, property manager, owner — escalating through the chain on repeat.

Continuous callingEscalation chainFull context handoffGuest stays on the line
Modo Sombra

Vanio AI prepara respuestas. Tú revisas y apruebas. Nada sale sin tu autorización.

Modo en Vivo

Vanio AI responde instantáneamente. Ves todo en la línea de tiempo. Anula cuando quieras.

APRENDIZAJE CONTINUO

Aprende de todo

Cada interacción es una señal de entrenamiento. Vanio AI se vuelve más inteligente con cada corrección — en los tres modos.

Sombra

Revisar y refinar

¿Algo está mal? Da retroalimentación. Vanio AI genera una mejor respuesta. Itera hasta que sea perfecta — entonces lo recuerda.

En Vivo

Calificar y dar retroalimentación

Revisa lo que Vanio AI envió, califica la calidad, proporciona retroalimentación. Cada interacción afina las respuestas futuras para esa propiedad.

Escalado

Las respuestas humanas enseñan a Vanio AI

Cuando tu equipo maneja una escalación, Vanio AI observa la resolución y aprende a manejar casos similares la próxima vez.

Entrenamiento interactivo

P&R guiadas con el asistente Vanio AI

Answer questions about your property — WiFi, parking, check-in, house rules, local tips. Vanio AI drafts knowledge base articles from your answers, suggests gaps, and helps rewrite content. Upload photos and videos for visual context.

app.vanio.ai/kb?train=seaside-villa

Extraer de conversaciones pasadas

847 conversaciones → artículos de conocimiento

Upload past guest conversations, documents, and videos. Vanio AI analyzes them, extracts property knowledge, and builds articles automatically. It finds the questions guests actually ask — not what you think they ask.

Check-inAmenitiesTroubleshootingHouse RulesProcedures
Progreso de Entrenamiento
Check-in/Check-out
100%
Amenities
92%
House Rules
85%
Property Information
78%
Technical Issues
65%
Booking/Reservation
60%
Travel Planning
45%
Maintenance
38%
Procedures
20%
Guest Portal
12%
🛠 Cara al anfitrión

Copiloto Vanio AI dentro del tablero

Trabaja junto a ti a través del tablero y chats internos. Toma acciones en tu nombre.

Línea de Tiempo del Dashboard
Type a message... @vanio to ask AI
YO
You · 2:14 PM
@vanio can you check if the cleaner finished at Ocean Breeze?
Vanio AI
Vanio AI · 2:14 PM
Cleaning task for Ocean Breeze Cottage was marked complete 20 min ago by Maria G. Property is ready for check-in.
Task #412Ocean Breeze Cottage

@vanio en la línea de tiempo

Mention @vanio in any dashboard item to ask questions, request actions, or get real-time status updates. Type or send a voice note — just like WhatsApp.

  • Text or voice — Vanio AI understands both
  • Full context: reservation, guest, listing, tasks, payments
  • Takes actions on your behalf

Paleta de comandos

Press ⌘K to open the command palette. Every action the AI can take is available as a direct command — no menus, no navigation.

  • 30+ commands across every system
  • Fuzzy search to find anything instantly
  • Context-aware suggestions
Pregunta cualquier cosa a Vanio AI...
📋
Create Task
Assign maintenance, cleaning, or inspection tasks
💬
Send Message
Message guests across any channel
🔑
Set Access Code
Generate or update lock codes
📅
Check Calendar
View availability and pricing
🏠
Analyze Relocation
Financial impact of moving guests across properties
💳
Charge Payment
Charge, refund, or schedule payments
🔒
Lock / Unlock
Remote smart lock control
🌡️
Set Climate
Adjust heating, cooling, and schedules
Vanio AIVanioChat
Draft a KB article about check-in instructions for Seaside Villa
Check-in Instructions — Seaside Villa
  • • Check-in: 3:00 PM, checkout: 11:00 AM
  • • Lockbox on front porch, code sent 24h before
  • • WiFi: "SeasideGuest" / password in welcome binder
  • • Parking: 2 spots behind building, permit on counter
¿Guardar en la Base de Conocimiento?

Barra lateral de chat de Vanio AI

Available on every page — ask Vanio AI to draft KB articles, explain guest situations, write responses, or analyze trends. It's your AI assistant that knows your entire operation.

  • Draft and save KB articles in-chat
  • Analyze guest communication patterns
  • Get help writing owner reports
Inteligencia Cross-Sistema
1.Guest asks for early check-in
2.Vanio AI checks cleaner task status
3.Vanio AI messages cleaner directly
4.Guest gets confirmation + upsell offer

Esto solo funciona porque todo vive en un sistema.

CAPACIDADES

Lo que Vanio AI puede hacer realmente

Not just chat. 31 real actions across your entire operation — messaging, payments, smart home, tasks, and more.

🔍
Search Knowledge Base
Vector search across all property docs and procedures
📅
Check Calendar
Real-time availability, pricing, and booking rules
Analyze Reviews
Guest feedback, sentiment trends, category ratings
👤
Guest History
Full reservation history, repeat guest detection
📋
Create Tasks
Cleaning, maintenance, inspections — auto-assigned
🔑
Set Access Codes
Smart lock codes, lockbox codes, gate codes
🚨
Smart Escalation
Routes to the right person based on issue type
🏠
Relocation Analysis
Financial impact, candidate listings, profit projections
💬
Send Messages
Airbnb, Booking, SMS, email — any channel
📨
Message Templates
Send pre-built templates with smart variables
Schedule Messages
Queue messages for future delivery
📢
Guest Broadcasts
Send updates to multiple guests at once
Accept / Decline
Process reservation requests instantly
📝
Modify Reservations
Change dates, pricing, guest count
🔄
Move Reservations
Relocate to different dates or properties
🎁
Approve Upsells
Early check-in, late check-out, add-ons
💳
Process Payments
Charge, authorize, schedule payments
↩️
Refunds
Process refunds with reason tracking
🛡️
Security Deposits
Capture, release, and reauthorize deposits
🏦
Bank Payments
Record bank transfers and wire payments
🔒
Lock / Unlock
Remote smart lock control across properties
🌡️
Climate Control
Set heating, cooling, and schedules
📱
Device Management
Connect and manage smart home devices
👥
Team Assignment
Assign tasks and items to team members
🔔
Smart Reminders
Time-based and event-based reminders
🧵
Thread Management
Merge, split, tag, and route conversations
📊
Owner Reports
Automated monthly performance summaries
📁
Expense Categorization
Auto-categorize every transaction
🤖
Automation Triggers
Fire actions on payment, booking, check-in events
✍️
Draft KB Articles
Generate knowledge base articles from conversations
🔗
Channel Routing
Switch guests between communication channels
📊 Cara al propietarioPróximamente

Mantiene a los propietarios informados sin intermediarios

Reportes automatizados, actualizaciones en tiempo real y comunicación proactiva, para que los propietarios siempre se sientan informados.

Notificación al Propietario
Reporte Mensual — Ocean Breeze
Ocupación92%
Ingresos$4,200
Elementos de Mantenimiento Resueltos2

Enviado automáticamente el 1ro de cada mes.

Incorporación de Propietarios
Entrenamiento automatizado de propiedades

Send owners a magic link. They answer questions about their property — WiFi, parking, house rules, local tips — and Vanio AI builds the knowledge base automatically.

app.vanio.ai/kb?train=ocean-breeze
🔗
1.Enviar enlace al propietario
💬
2.Propietario responde preguntas guiadas
🤖
3.Vanio AI redacta artículos de base de conocimiento
4.Tú revisas y apruebas
💰 ContadorPróximamente

Sin hojas de cálculo. Vanio AI maneja los libros.

Categorización de gastos, estados de cuenta de propietarios y reconciliación de pagos, todo automatizado.

Categorización de Gastos
Cleaning — Ocean Breeze (Dec 14)
Operations-$85.00
Lock battery replacement
Maintenance-$12.50
Guest payment — Seaside Villa
Revenue+$1,240.00

La IA categoriza cada transacción automáticamente. Exporta a Xero, QuickBooks o descarga como CSV.

Conoce tu administrador de propiedades con IA

Comienza con Modo Sombra. Ve en vivo cuando estés listo.