Pricing & Billing

Per-property pricing that scales with your business, including flexible AI dynamic pricing add-ons for individual listings

Pricing & Billing

Vanio AI uses per-property pricing that scales with your business โ€” you pay only for active listings, whether you're managing one vacation rental or hundreds. All plans include unlimited guest messages, complete audit trails, and flexible AI modes to match your management style.

Getting Started with Your Free Trial

Every new account starts with a 14-day free trial with complete access to all features:

  1. Sign up instantly at app.vanio.ai โ€” no credit card required
  2. Connect your properties from Airbnb, Booking.com, or add them manually
  3. Test everything โ€” AI messaging, voice agents, automations, integrations
  4. Upgrade when ready โ€” choose the plan that fits your needs

During your trial, you'll see exactly how Vanio AI works with your properties and can explore every feature before committing to a paid plan.

How Billing Works

Vanio AI automatically tracks your active listings and bills accordingly:

  • Per-property pricing โ€” you're charged only for properties that are actively connected and receiving bookings
  • Automatic adjustments โ€” add or remove properties anytime, and your next bill reflects the change
  • Monthly or annual billing โ€” choose what works best for your cash flow
  • Prorated changes โ€” if you add properties mid-cycle, you're only charged for the remaining days

You can view your current usage anytime by going to Settings โ†’ Billing in your dashboard, where you'll see your active property count and next billing date.

Pricing Tiers

Starter Plan

Perfect for solo hosts and small operators

  • AI guest messaging โ€” automated responses in Shadow or Live mode
  • Channel synchronization โ€” connect all your booking platforms
  • Basic task management โ€” organize cleaning, maintenance, guest services
  • Guest portal โ€” self-service check-in and property information
  • Mobile apps โ€” manage everything from your phone
  • Email support โ€” get help when you need it

Professional Plan

Designed for growing property managers wanting full automation

Everything in Starter, plus:

  • Voice agent โ€” AI-powered phone support for guests at $1.20/minute (free during beta)
  • Smart lock integrations โ€” automated access control
  • Direct booking website โ€” reduce commission fees with your own booking site
  • Advanced automations โ€” custom workflows and triggers
  • Owner reporting โ€” detailed analytics for property owners
  • Enhanced integrations โ€” connect with more tools and services

Enterprise Plan

Built for large operators with custom requirements

Everything in Professional, plus:

  • Custom integrations โ€” tailored connections to your existing systems
  • Dedicated support โ€” priority assistance with guaranteed response times
  • Service Level Agreements โ€” committed uptime guarantees
  • Volume discounts โ€” reduced per-property pricing at scale
  • Custom onboarding โ€” personalized setup and migration support

Atlas Standalone

Market intelligence as a standalone product

Purchase Atlas market analytics independently without a full property management subscription:

  • Market insights โ€” comprehensive data on your local vacation rental market
  • Competitive analysis โ€” track pricing and performance of nearby properties
  • Revenue optimization โ€” data-driven pricing recommendations
  • Custom reporting โ€” detailed analytics for specific markets or property types
  • Flexible access โ€” use Atlas data with your existing tools and workflows

Perfect for: Consultants, real estate investors, or property managers who need market intelligence without full property management features.

Usage-Based Features

While your subscription covers core platform access, some advanced features use pay-as-you-go pricing:

Voice Agent Calls

  • $1.20 per minute for incoming calls answered by your AI agent
  • Free during beta โ€” no charges while we're perfecting the feature
  • Automatic call logs โ€” see exactly what you're charged for
  • Smart escalation โ€” calls transfer to your team when the AI needs help

AI Dynamic Pricing

  • Per-listing add-on โ€” enable AI pricing recommendations for individual properties
  • Fine-grained control โ€” choose exactly which listings use automated pricing
  • Works with any plan โ€” add to Starter, Professional, or Enterprise subscriptions
  • Automatic billing โ€” charges appear on your next invoice for enabled properties

Phone Numbers

  • Purchase numbers through the platform for $1-15/month depending on location
  • Port existing numbers to work with Vanio AI
  • Manage multiple lines for different properties or regions

Managing AI Dynamic Pricing Add-On

The AI dynamic pricing add-on gives you precise control over which properties receive automated pricing recommendations:

Enabling for Individual Properties

  1. Go to your property dashboard and select the listing you want to enable
  2. Navigate to Pricing Settings โ€” look for the "AI Dynamic Pricing" section
  3. Toggle the add-on โ€” you'll see an immediate confirmation that pricing is enabled
  4. View your billing โ€” the add-on appears on your next invoice for each enabled property

How It Works

  • Per-property charging โ€” you're billed separately for each listing with the add-on enabled
  • Instant activation โ€” pricing recommendations begin generating within 24 hours
  • Independent of plan tier โ€” works with Starter, Professional, and Enterprise subscriptions
  • Cancel anytime โ€” disable the add-on for any property through the same pricing settings

What You Get

  • Daily pricing recommendations โ€” AI analyzes market conditions and suggests optimal rates
  • Automatic updates โ€” prices adjust based on demand, seasonality, and local events
  • Manual override โ€” you can always adjust or reject AI recommendations
  • Performance tracking โ€” see how AI pricing affects your revenue over time

[Screenshot: Property pricing settings showing AI Dynamic Pricing toggle and current status]

Enterprise & Volume Pricing

If you manage 50+ properties, we offer custom pricing designed for your scale:

  • Volume discounts โ€” significant per-property savings
  • Flexible contracts โ€” annual agreements with preferred rates
  • Dedicated account management โ€” personalized service and support
  • Priority feature requests โ€” influence product development based on your needs
  • Custom onboarding โ€” dedicated team to handle migration and setup

Contact for custom pricing: [email protected]

Managing Your Subscription

Your billing is completely self-service through the dashboard:

  1. Go to Settings โ†’ Billing to view your current plan and usage
  2. Update payment methods โ€” add or change credit cards anytime
  3. Download invoices โ€” access your complete payment history
  4. Adjust billing frequency โ€” switch between monthly and annual plans
  5. View usage details โ€” see exactly which properties are counted as active
  6. Switch between tiers โ€” upgrade to include more features or downgrade to Atlas Standalone for market data only
  7. Manage add-ons โ€” see all properties with AI dynamic pricing enabled and their billing status

Key Features Included in All Plans

Core Platform

  • Unlimited guest messages โ€” no limits on AI interactions
  • Complete audit trail โ€” full history of all AI decisions and actions
  • Shadow and Live modes โ€” choose how actively the AI responds
  • Mobile access โ€” native iOS and Android apps
  • Regular updates โ€” automatic access to new features

AI Capabilities

  • Multi-language support โ€” communicate with guests in their language
  • Context awareness โ€” AI understands your property details and guest history
  • Smart escalation โ€” seamless handoff to humans when needed
  • Performance tracking โ€” guest ratings on AI interactions

Integrations

  • Channel management โ€” Airbnb, Booking.com, Vrbo, and more
  • PMS connectivity โ€” integrate with existing property management systems
  • Calendar sync โ€” prevent double bookings across all platforms
  • Centralized messaging โ€” all guest communications in one inbox

Tips & Best Practices

Start Small: Begin your trial with just a few properties to test the AI's responses and adjust settings before connecting your entire portfolio.

Use Shadow Mode First: Let the AI draft responses internally while you learn how it handles different guest scenarios โ€” you can switch to Live mode when you're confident.

Monitor Usage: Check your billing dashboard regularly, especially when adding new properties, to understand how your usage affects costs.

Take Advantage of Beta Features: Voice agents are currently free during beta โ€” a perfect time to test phone support for your guests.

Test AI Pricing on Select Properties: Start with the AI dynamic pricing add-on on your best-performing properties to see the revenue impact before expanding to your entire portfolio.

Consider Atlas Standalone: If you primarily need market intelligence and analytics, Atlas Standalone offers powerful insights without the full property management platform.

Common Questions

How are "active listings" counted? A property is considered active if it's connected to Vanio AI and has availability or bookings in the current month. Paused or offline properties aren't counted.

Can I change plans anytime? Yes, you can upgrade or downgrade at any time through your billing settings. Changes take effect at your next billing cycle, with prorated adjustments for mid-cycle upgrades.

How does the AI dynamic pricing add-on billing work? You're charged per property that has the add-on enabled, regardless of your base plan tier. You can enable or disable it for individual properties anytime, and billing adjusts automatically on your next invoice.

What's the difference between Atlas in other plans and Atlas Standalone? Atlas Standalone provides the same market intelligence and analytics features, but as an independent product without property management capabilities. It's perfect for users who only need market data.

What happens if I go over my included features? The core platform has no usage limits โ€” only advanced features like voice calls and per-property AI pricing use pay-per-use pricing, which is clearly shown in your usage dashboard.

For current pricing details and to start your free trial, visit vanio.ai or contact our team for enterprise pricing at [email protected].

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Last updated May 2026