Creating Your Service Provider Account

Sign up at app.vanio.ai, select the Service Provider workspace type, add your company details, and invite your first team member.

Go to app.vanio.ai and create an account with your email address.

Step 2: Select Workspace Type

During onboarding, select Service Provider as your workspace type. This configures your dashboard for managing cleaning staff, turnovers, and host client relationships.

Step 3: Add Company Details

Company name — displayed to hosts when they receive your connection request
Phone number — your business contact number
Service area — the cities or regions you cover

Step 4: Invite Your First Team Member

Go to Settings → Team and add a team member:

Their name
Their phone number (how they receive task dispatches)
Their role — Cleaner, Inspector, or Manager

Team members who are cleaners do not need a Vanio account. They work entirely via SMS. Only add Vanio accounts for people who need dashboard access.

Step 5: Connect Your First Host

Four options to start receiving turnovers:

Vanio workspace — if your host already uses Vanio
Email forwarding — connect your Gmail or IMAP inbox that receives booking confirmations
iCal calendar — paste a calendar URL from Airbnb or Google Calendar
PMS integration — connect through the app marketplace

What Happens Next

Once a host is connected and a checkout is detected, your first turnover task will appear on the dashboard and be dispatched to your team via SMS.