Set daily maximum hours per team member. The system never over-assigns. Prevents burnout and keeps quality consistent.

Workload Caps & Burnout Prevention

Great staff are hard to find and harder to keep. Vanio protects your team from burnout with workload caps — simple rules that prevent anyone from being overbooked.

What a cap does

A workload cap is a limit on how much work one person can be assigned in a given period. When the cap is hit, Vanio automatically skips that person and offers the next task to someone else, even if they're the top-priority staff member.

Common cap types:

Max tasks per day (e.g. no more than 5 cleanings)
Max hours per day (e.g. no more than 8 hours of scheduled work)
Max back-to-back turnovers (e.g. no more than 3 in a row)
Required rest between shifts (e.g. 10 hours off between end of one day and start of next)
Max days in a row (e.g. no more than 6 days without a day off)

Setting caps

Go to Staff and open a person
Click Workload Caps
Set the limits that apply to them
Save

You can set company-wide defaults under Settings → Workload so new staff inherit sensible limits automatically.

What staff see

When a staff member hits their cap, they simply stop getting offered new work until the period resets. They don't need to do anything — the system protects them silently. If they want to take extra work anyway, they can tap Request Extra Work in the app to override the cap for one day.

What you see

On the scheduling dashboard, any staff member close to their cap is shown with a yellow indicator. Hitting the cap turns it red. This gives you an instant view of who's maxed out so you can bring in backup before things break.

Common questions

Can I override a cap for one emergency? Yes. Open the task, click Assign Anyway, and pick the capped person. You'll see a warning but the assignment goes through.

Do caps count marketplace work? Yes — any work accepted through Vanio counts, internal or marketplace, so the protection is real.

What's a good default? For full-time cleaners, 5 tasks/day and 10 hours rest between shifts works for most teams. Start there and tune based on feedback.

Happy staff stay longer. Caps are the easiest way to show you care.