How Turnovers Auto-Create from Host Calendars

When a guest checks out from any connected property, Vanio automatically creates a cleaning task, assigns it, and dispatches via SMS.

The Flow

Guest checkout detected → Cleaning task created → Assigned to primary cleaner → SMS dispatched

This happens automatically. No manual entry, no copy-pasting from calendars.

What Triggers a Turnover

A turnover task is created when Vanio detects a gap between one reservation's checkout and the next reservation's check-in at the same property:

Same-day turnovers — guest checks out at 11am, next guest checks in at 3pm
Gap days — one or more empty nights between reservations
Back-to-back bookings — the most time-sensitive scenario, flagged as high priority

What the Task Contains

Property name and address
Checkout date and time
Check-in date and time (your deadline)
Guest count for the next reservation
Special instructions from the host
Checklist if configured for that property

How Assignment Works

The system checks for a primary cleaner assigned to that property. If one exists, they get the task directly via SMS. If unavailable, the AI auto-assignment engine evaluates proximity, workload, skills, and availability to find the best match.

When Changes Happen

Date change — task moves to the new checkout date
Cancellation — task is cancelled, staff notified via SMS
New booking added — new turnover created if needed

You do not need to monitor calendars for changes. The system handles it.