Real-Time Integration Updates

Your connected apps and integrations now receive instant notifications whenever reservations change in Vanio. When you create, modify, or cancel a booking — or when guests send messages — your third-party tools stay perfectly synchronized without delays.

Getting started

Enable real-time updates for your integrations

1. Go to Settings → Integrations in your Vanio dashboard
2. Find the integration you want to enable real-time updates for
3. Click Configure next to the integration name
4. Toggle on Real-time updates in the integration settings
5. Click Save changes

[Screenshot: Integration settings page showing real-time updates toggle]

Verify your integration is receiving updates

1. Navigate to Settings → Integrations → Activity Log
2. Look for recent "Update sent" entries next to your connected apps
3. Green checkmarks indicate successful delivery
4. If you see warning icons, click for troubleshooting details

[Screenshot: Integration activity log showing successful update deliveries]

How it works

When you make changes to reservations in Vanio, the system automatically sends instant notifications to your connected integrations. Here's what triggers updates:

New reservations — Whether bookings come from Airbnb, Booking.com, direct guests, or manual entry, your tools receive immediate notification with reservation details.

Reservation changes — Date modifications, guest count updates, or status changes instantly sync to your connected apps.

Cancellations — When reservations are cancelled by guests, hosts, or booking platforms, your integrations are notified immediately with cancellation details.

Guest messages — When guests, bookers, or co-travelers send you messages through any channel, your integrations receive instant notification with the message content and sender details. This now works consistently across all platforms including Airbnb, Booking.com, your website, and email communication.

Your connected tools receive these updates within seconds, ensuring your property management workflow stays synchronized across all platforms.

Key features

• Instant synchronization — Updates reach your integrations within seconds of changes in Vanio

• Comprehensive coverage — All reservation lifecycle events and guest communications are captured

• Multiple trigger sources — Works with bookings and messages from any channel including Airbnb, Booking.com, VRBO, and direct bookings

• Consistent message delivery — All guest messages trigger real-time notifications regardless of which platform they come from, ensuring no communication is missed

• Reliable delivery — Built-in retry logic ensures your integrations receive updates even during temporary connectivity issues

• Activity monitoring — Track which updates were sent and verify successful delivery to each integration

• Change tracking — For reservation modifications, your tools receive both current and previous values to understand exactly what changed

Tips & best practices

Monitor your integration activity regularly — Check the Activity Log weekly to ensure your connected apps are receiving updates consistently. This helps catch connectivity issues early.

Test with a sample booking — After enabling real-time updates, create a test reservation and modify it to verify your integration responds correctly to the notifications.

Test messaging across all channels — Send yourself test messages through each of your booking channels (Airbnb, Booking.com, etc.) to confirm your integration receives guest message notifications properly from all platforms.

Keep integration credentials current — Real-time updates require valid connection credentials. If an integration stops receiving updates, check that your API keys or OAuth connections haven't expired.

Don't duplicate automation — Since your integrations now receive instant updates, you may be able to disable slower polling or manual sync processes in your connected apps.

Use change tracking effectively — When your integration receives an "updated" notification, it includes information about which fields changed and their previous values, helping you build smarter automation rules.

Common questions

What happens if my integration is temporarily offline? Vanio automatically retries failed deliveries for up to 24 hours. Once your integration comes back online, it will receive all pending updates in the order they occurred.

Do I need to change anything in my connected apps? Most modern integrations automatically support real-time updates. However, you may want to adjust sync frequencies in your connected tools since they'll now receive instant notifications instead of polling for changes.

Can I see what information is sent to my integrations? Yes, go to Settings → Integrations → Activity Log and click on any update entry to see exactly what reservation data was shared with your connected app. This includes reservation ID, dates, status, guest information, and message content according to your integration's permissions.

What information do integrations receive about guest messages? When guests send messages, your integrations receive the message text, sender details (guest, booker, or co-traveler), the communication channel (Airbnb, Booking.com, etc.), and timing information. This works consistently across all booking platforms and helps you build automated responses or route urgent messages to the right team members.